Your rDNS: mail.jwmhosting.com looks correct to me.
I just did a telnet check of your smtp server:
$ telnet
telnet > open mail.jwmhosting.com 25
telnet > helo foo.com
reply shows:
250 jwmhosting.com Hello foo.com [xx.xx.xx.xx]) <- my ip address
What is important here is the helo name : jwmhosting.com. It should say
mail.jwmhosting.com. This is a spammer flag and can get your mail rejected
depending on the host. That is what the mail-tester service is complaining
about.
You set this in smptserver.xml (smtpserver.conf in beta4?)
Look for the block below, change it :
<helloName autodetect=“false”>mail.jwmhosting.com</helloName>
<!-- This is the name used by the server to identify itself in the SMTP -->
<!-- protocol. If autodetect is TRUE, the server will discover its -->
<!-- own host name and use that in the protocol. If discovery fails,
-->
<!-- the value of 'localhost' is used. If autodetect is FALSE, James
-->
<!-- will use the specified value. -->
<!--
<helloName autodetect="true">myMailServer</helloName>
-->
FYI, beta4 has a deadlocking problem, you might want to upgrade to beta 5. I
have instructions on how to build it from source on YouTube:
https://www.youtube.com/channel/UChNyi0dlyanLLhp7cA9q5dA
or if you prefer a text tutorial, on my blog:
http://blog.bonnydoonmedia.com/post.cfm/building-apache-james-from-source
On Oct 26, 2014, at 10:44 PM, Jerry Malcolm <[email protected]> wrote:
> I have been running James 3 b4 for several months. I was having some
> outbound mail rejected by gmail and started doing some research. I did an
> email test using mail-tester.com and got the error message that my HELO did
> not match the rDNS. It reports:
>
> IP: 64.34.163.186
> HELO: p2825577
> rDNS: mail.jwmhosting.com
>
> The p2825577 number is my Windows Server 2008 machine name. I don't want to
> use that.
>
> In the RemoteDelivery mailet config, I have the following:
>
> <mail.smtp.localhost>mail.jwmhosting.com</mail.smtp.localhost>
>
> If I'm reading the instructions correctly, this should cause the specified
> value (mail.jwmhosting.com) to be sent on the HELO instead of the p282...
> number, correct? But it isn't.
>
> What am I doing wrong?
>
> BTW... I tried changing my rDNS to the p282... number. rDNS's have to be a
> fully qualified domain name. So it won't take it. Fine... I then tried
> changing my Win Server 08 machine name to be mail.jwmhosting.com. No go on
> that either. Can't have periods in Win machines names.... So I'm stuck.
> Please advise....
>
> This is kinda urgent since I now realize that there's a distinct possibility
> that some of my clients' emails are not getting through due to this. So
> thanks in advance for a quick reply to this.
>
> Jerry
>
>
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