Hi, I need an urgent help. We have rolled out James 2.3.2 to production for our email processing application. I see that James getting shutdown (no trace in the phoenix.console) after few days of run. It processes around 100K email a day and sends a good amount of Notification through RemoveDelivery.
I have verified the logs but I couldn't find any reason for this abnormal shutdown. I have seen couple of "Too Many Open Files" errors in smtpserver log and spoolmanager log. But I think those will not bring down the server. Will they ? I am not sure if James is killed by some other Linux process. James is running under a user (eg: james) account with sudo access to run on port 25. Since I don't have root access, what all areas that I look to figure out what the problem is ? If I want to talk to Sys Admin, what all information that I should ask him/her to gather ? James is running on a 4 CPU machine with 8GB RAM. Heapsize of James is set to 4GB. I have configured to run James as service in Linux. I am not sure if our Sys Admin run the chkconfig command. Is there any impact of not running this command ? Please provide your inputs as early as possible.. Thanks Mahesh
