There's a need for businesses, more than ever, to not just innovate
and capitalize, but to sustain a rate of innovation greater than
their peers and competitors. I thought this article (viz., an
interview by two very respected folks in this area) touches very well
on those points:

[quote]
Hagel: One of the big issues we see is that to date most of the
social software tools we are talking about have tended to be one-off
kinds of tools. You have instant messaging, Wikis, a whole array of
collaboration workspaces that have been developed, but there isn't an
operating environment where all these social software tools can come
together in a seamless environment. Part of the opportunity here is
that as you create these environments that are open ended so you can
plug in social software tools as they develop and evolve, you can
also create a record-keeping facility. By doing that, not only are
you helping people to resolve the exceptions, but you are also
creating a record of who came together over what kinds of issues,
what was the context of the issue, and what was the resolution of the
issue. That creates the basis for doing pattern recognition and
dissemination of the learning to a broader part of the organization. 

Brown: We keep talking about coupling this tool set of social
software with the tool set of service-oriented architectures because
the latter is already a more fluid tool. So unlike standard ERP
(enterprise resource planning)-type systems, you can do incremental
changes of the rules. It is much easier to constantly evolve the
processes and practices of the organization with the kind of inherent
agility that service-oriented architectures in principle provide you.
But this also puts a new spin on how you want to design your
service-oriented architecture. This looks like how do you capture the
context of a breakdown between enterprises. The focus is on
architecture that works between enterprises rather than architecture
that works within an enterprise. 
[/quote]

The full article is here:
http://knowledge.wharton.upenn.edu/article/1220.cfm

p.s. I am interested in finding dedicated partners to develop an
enterprise system corporation on the above lines. If you are
interested, either connect with me on LinkedIn, or send me an e-mail.

Best regards,
Kaleem. 
"Values in Value Systems factor feelings as responses to perceived risk using 
the values one has learned to use for a situation one is in." -- my Theory of 
Everything ('Mathematics with �feelings�.' at 
http://KaleemAziz.com/ipw-web/b2/index.php?p=292).

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