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I agree with Jan that substitutability is a key
concept. Possibly it is a defining characteristic of service.
Unless anyone can suggest counter-examples, in
the form of:
- A "service" that is not, at least in principle,
capable of being substituted (i.e., provided by more than one
supplier),
- Something that is provided using IT on
a substitutable basis from more than one supplier, but cannot be described as a
"service".
Does anyone have thoughts on this?
Rgds
Ashley
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- Re: [service-orientated-architecture] What is a Servic... Ron Schmelzer
- Re: [service-orientated-architecture] What is a S... Gregg Wonderly
- Re: [service-orientated-architecture] What is a S... Ashley at Metamaxim
- Re: [service-orientated-architecture] What is a S... David Moskowitz
