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Hi All, In the On Demand market you don’t
sell software. The customer buys a solution. The vendor’s responsibility
is their actual success with the solution on a daily basis. The technology
& tools are the vendors problem. Tools are what vendors used to sell
customers when their solutions didn’t work. It’s more like the restaurant
business than the software business. Best, Bill Appleton From: Anne, I don't understand the distintion you make between software service and
business service that uses software as a means. Couldn't SF.COM be seen as a
company offering CRM service? Software then is only a means to this CRM
service. Or I may want to start a settlement center and instead of purchasing
the settlement software system, I could lease it online from some settlement
service. I guess, I see some of your point in that when a business service has
some manual intervention, you classify that as a business service if it is
fully automated, you classify that as a software service. Right? Isn't SaaS just a delivery channel for services that are exposed by
vendors? More services can be mined from the vendor's data center should the
data vendor decide to implement SOA. Does this reconcile the two?
On 2/22/06, Paul
Denning <[EMAIL PROTECTED]> wrote: I am trying to reconcile
or form a mental model of Software As A
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- Re: [service-orientated-architecture] SAAS vs SOA Ron Schmelzer
- RE: [service-orientated-architecture] SAAS vs ... Bill Appleton
- Re: [service-orientated-architecture] SAAS vs ... Todd Biske
- RE: [service-orientated-architecture] SAAS vs ... Mukund Balasubramanian
- Re: [service-orientated-architecture] SAAS... Anne Thomas Manes
