Gervas,

Thanks very much for this thoughtful and reassuring
reply.  This is indeed a very interesting discussion
group, and I will be glad to continue contributing
when and where I can.

Best,

Eric

--- "Gervas Douglas (gmail)"
<[EMAIL PROTECTED]> wrote:

> Eric,
> 
> Thanks for this.  First of all I personally have no
> problem with any of your
> messages to the Group - nor do I have with Keith's
> or Gregg's, for example.
> I guess one of my tasks as a moderator is to keep
> the peace.  This does not mean I always have to be
> anodyne, sweet and gentle, although of course this
> is my nature.
> 
> However, as we are all aware a lot of members of
> these user groups are very
> sensitive to what they see as efforts by
> sales/marketing people to
> promote/sell their wares.  One could say that the
> offendees are often
> inchoate proto-Marxists (one member left this Group
> because he was disgusted
> at the thought of someone working for commercial
> gain - I kid you not!) and
> the offenders are incompetent articulaters of
> marketing messages.  Whatever
> the reason there is a general convention that
> militates against what I
> choose to term "billboarding".  My own personal
> objection to billboarding is
> that it could cause people to leave the Group
> unnecessarily, and that it
> is usually a crass attempt to sell and promote,
> which has the added vice of
> being boring!  No competent CBSO or CMO worth
> his/her salt would countenance
> brazen billboarding.
> 
> A proto-Marxist techy who understood the sales
> process and read the message
> which triggered this dialogue, might well have
> objected to it.  If you read
> that sentence again you will spot the oxymoronic
> nature of the first part
> which ended in the word "process".  Part of the
> problem is that non-sales
> people have a poor understanding of what
> professional selling is about.  For
> instance, the fact that listening is more important
> than talking.  The fact
> that a responsible salesperson should never pressure
> the wrong solution
> onto a prospect.  Your approach fits into what a
> good saleman would do
> because the latter should first go to some trouble
> to assess a client's real
> needs before proposing a solution.  If the process
> is done properly, the
> client ends up with the right solution.  If I may so
> comment, I get the
> impression that you have an instinctive grasp of how
> to ensure that the user
> ends up with the right solution - even if you were
> not fully aware of this
> innate quality!
> 
> Keep up the good work (and thank you for your
> contributions to the Group),
> 
> Gervas
> 
> ----- Original Message -----
> From: "Eric Newcomer" <[EMAIL PROTECTED]>
> To:
> <[email protected]>
> Sent: Sunday, March 12, 2006 9:16 PM
> Subject: Re: [service-orientated-architecture] Re:
> SOA Infrastructure
> 
> 
> > Gervas,
> >
> > I have been thinking about how to respond for a
> while.
> >  It's unfortunately still a misunderstanding.
> >
> > Here's how I have been doing vendor-neutral
> technology
> > pitches for years:
> >
> > -- Describe the problem - in this case
> architecture
> > and design comes before technology
> > -- Describe a solution - in this case SOA
> > infrastructure mapped to the architectural and
> design
> > requirements
> > -- Give an example that works for any vendor (or
> at
> > least multiple vendors) - in this case the
> products
> > from IONA being a good potential fit for some of
> those
> > requirements
> >
> > If I were working for another vendor, I would use
> that
> > technology for the example.  But in the examples I
> > give, it could be any number of vendors.
> >
> > To me this isn't a sales pitch but a vendor
> neutral
> > discussion about technology and requirements,
> using a
> > particular vendor's product for an example to help
> > prove the point.
> >
> > Has something changed?  Is this not a good way to
> do a
> > vendor neutral technology pitch anymore?
> >
> > Or is the problem simply that I work for a vendor?
> >
> > Thanks,
> >
> > Eric
> >
> >
> > --- Gervas Douglas <[EMAIL PROTECTED]>
> wrote:
> >
> > > Eric,
> > >
> > > No apology called for.  If I had really objected
> (as
> > > some moderators
> > > would have), I would not have approved your
> message.
> > >
> > > Whilst I appreciate the nobility of your
> intentions,
> > > I have to say it
> > > was a textbook example of a good pitch. 
> Contrary to
> > > popular myth, one
> > > of the secrets of effective selling is to
> actually
> > > believe in what you
> > > are selling (and I do not mean in the
> meretricious
> > > manner of temporary
> > > assumption of belief as adopted by certain
> political
> > > orators [TB,
> > > perhaps??]). Perhaps you should use your
> obviously
> > > natural talent in a
> > > deliberately targeted fashion!
> > >
> > > Gervas
> > >
> > > --- In
> > > [email protected],
> > > Eric Newcomer
> > > <[EMAIL PROTECTED]> wrote:
> > > >
> > > > Hi Gervas,
> > > >
> > > > I'm sorry if it seemed like a sales pitch.  It
> > > wasn't
> > > > my intention.  I happen to think our
> technology is
> > > a
> > > > very good fit for some SOA architectures and
> > > > requirements.
> > > >
> > > > From the recent conversations about what's
> > > appropriate
> > > > for the discussion group I thought it was ok
> to
> > > post
> > > > messages that were enthusiastic about a
> particular
> > > > technology.  I'm sorry if I misunderstood.
> > > >
> > > > To be clear, the question at the end was not
> about
> > > the
> > > > idea that our technology could be a good fit
> in
> > > some
> > > > SOA architectures, although since it was
> directly
> > > > after the last paragraph I could see why
> someone
> > > might
> > > > think it was related only to that.
> > > >
> > > > My intention was rather to confirm the thrust
> of
> > > the
> > > > entire message, which was (at least this is
> what I
> > > > meant it to be) that the design should be done
> 
=== message truncated ===


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