Completely agree, and the key is available and maintained.  So far I've found the most effective tool for making that bit happen is a Wiki (http://service-architecture.blogspot.com/2006/06/soa-tools.html ) as it helps with the available and maintained bits, even if it doesn't have the formalism of an actual catalog.  Next attempt is to use the semantic extensions to Media Wiki and see if that can help.

I agree that sometimes people underestimate the business side, but mainly I've found that its IT people in the business that do that, the business tends to be pretty clear on what the big picture is for.

One day I'll get so annoyed I'll build the damned tool myself :)


On 27/06/06, Radovan Janecek < [EMAIL PROTECTED]> wrote:

I think it's important to start with describing business services. However you model them, whether using visual tools or just text documents, these descriptions should be available and maintained in well defined place. Service catalog.

http://radovanjanecek.net/blog/archives/000335.html

Best,
Radovan



On 6/26/06, Steve Jones <[EMAIL PROTECTED]> wrote:

Normally one of resignation.  The IT/Biz alignment is done at the moment using Powerpoint mainly without any real structure (hence where SOA can help). People have become used to vendors pushing only delivery technologies, and others pushing "uber" modellers that are great if you have a degree in them, but might not help biz/IT alignment that much as very few people on either side understand the models.

The worst bit is I'm not sure that it would actually be that hard to build.

Steve




On 26/06/06, Gervas Douglas < [EMAIL PROTECTED]> wrote:

Interesting. What are you users' reactions to this issue?

Gervas

--- In [email protected], "Steve Jones"


<[EMAIL PROTECTED]> wrote:
>
> And I'm the other person on there....
>
> From talking to various vendors around Biz/IT alignment the message is
> always the same
>
> 1) We agree its important
> 2) What does the product look like
> 3) How will it impact our other products
>
> Until they actually have a product its very hard for a product
company to
> admit that something is really important, and until the analysts put a
> quadrant up they aren't going to worry too much.
>
> NONE of them currently have a service modelling tool that works at the
> business layer. Microsoft Motion is about the closest but its not
terribly
> flexible (IMO).
>
> Steve
>
>
> On 26/06/06, Gervas Douglas <[EMAIL PROTECTED]> wrote:
> >
> > <<Capgemini continued their campaign for Service Oriented
Architecture
> > (SOA) to be recognized not as a series of new technologies but as
a change
> > in the way that businesses manage and deliver their IT systems at last
> > week's OASIS symposium.
> >
> > "Capgemini's approach to SOA has always been about aligning IT to the
> > business," said Andy Mulholland, Global Chief Technology Officer,
Capgemini.
> > "For SOA to actually succeed and deliver value to organizations it
must aim
> > to represent the business view, not the technology view."
> >
> > Capgemini's Steve Jones, CTO for Application Development
Transformation,
> > used the OASIS symposium in San Francisco to outline how SOA is
about being
> > more about helping business and IT work together than about the
technologies
> > currently aligned to SOA. Capgemini firmly believe that for SOA to
succeed
> > it must not be another technology buzzword; instead it should be about
> > changing the way IT delivers systems by making those systems
aligned to how
> > the business operates.
> >
> > "The purpose of our presentation was to underline how IT organizations
> > need to change to align to how their businesses operate." said
Jones. "Too
> > many IT organizations are current organized for their own benefit
rather
> > than truly understanding how they need to adapt to changing
business needs.
> > SOA can be an enabler of this change if it is used to properly
understand
> > how the business operates and the requirements on IT to deliver this
> > business service architecture."
> >
> > The presentation outlined the interoperability chasm that
currently exists
> > in many organizations between business and IT, with IT focused on
individual
> > projects and technologies, while the business looks at the value
of whole
> > functions and strategy. The business often fears that SOA is yet
another
> > three letter acronym, with new product procurement and large strategic
> > projects from IT that rarely deliver the expected, or sometimes any,
> > business benefit. The presentation detailed how business process
and service
> > architectures can be brought together to create a single approach,
rather
> > than having two distinct and competitive solutions to the same
problem.
> >
> > "Capgemini's approach to this problem is to view SOA as being
about the S
> > and the A, Service and Architecture," said Mark Pettit, Head of
Integration
> > at Capgemini. "A properly established Business Service
Architecture helps
> > both sides work together to deliver a common view of both business
and IT.
> > The Services give context and control to the processes, while the
processes
> > explain how the services operate and are consumed. Using Capgemini's
> > Integrated Architecture Framework (IAF) we are able to help our
clients use
> > SOA not as a new technology solution but as a way to change both
systems
> > delivery and the IT organization that under takes it."
> >
> > The presentation further outlined how Enterprise Architecture enables
> > organizations to better enable flexibility at the "edge" while
retaining
> > control in the centre. A critical factor in this is moving away from
> > monolithic projects towards more flexible Service based programs. >>
> >
> > You can read this in full at:
> > http://www.consultant-news.com/article_display.aspx?p=adp&id=2797
> >
> > [Disclaimer: Mark Pettit is a charming young intellectual who has
bought
> > me many drinks in the past!]
> >
> > I like the above extract – as you know I tend to bang on about the
upper
> > business-centric layers which SOA hopefully serves so well.
Capgemini of
> > course have a background in business as well as IT consultancy, as
do the
> > big consultancies coming out of the big accountancy firms.
> >
> > The biggest, visibly proactive player in the SOA arena has to be
IBM. IBM
> > traditionally has tended to sell more to top management as opposed
to just
> > DP/IT managers – I am going back now to an era when their
competitors sold
> > to the DP Manager, as did IBM, the difference being that IBM also
took the
> > Managing Director out to lunch (proper business lunches in those
days where
> > even IBMers were allowed to drink) or a game of golf. Since IBM
Global
> > Services bought PWC's consulting arm, they have had even more
reason to
> > promote business-IT alignment solutions. However, the stuff about
SOA and
> > IBM that I come across on the Web seems to be very much at the
technical
> > level. Would any IBMers in this Group care to correct this
impression?
> >
> > While we are at it, would anyone from other major SOA vendors such
as BEA
> > or Oracle like to explain their company's position on SOA and
business-IT
> > alignment – or at least refer us to texts on this theme?
> >
> > Gervas
> >
> >
> >
> > Gervas Douglas
> >
> > +44-7763-109 116
> >
> > http://www.aisl-services.com
> >
> >
> >
> >
> >
> >





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