<<The announcements from Amazon Web Services LLC just keep on coming.
The latest news flash is FBA (Fulfillment by Amazon), which will make
Amazon's warehouse, its customer service, and its pick, pack, and ship
machinery available to sellers.

The million-plus merchants on Amazon's platform are the obvious first
customers for this new service, but as Amazon CTO Werner Vogels noted
on his blog, it isn't limited to products sold on Amazon.com. Anyone
for whom the price is right will be able to outsource fulfillment to
Amazon.

The blogosophere, already wowed by Amazon's other services, tipped its
collective hat when it heard about the new fulfillment program. And it
wondered aloud, "What are they putting in the water up in Seattle?"

Amazon CEO Jeff Bezos addressed that question in a keynote at the MIT
Technology Review's Emerging Technologies Conference. Fully 70 percent
of the effort required to do business online involves doing the heavy
lifting that supports Web-scale applications, he said. After a decade
of training, Amazon got really good at pumping iron, and now you can
hire its muscle to do some heavy lifting for you.

Back when the Web services stack was starting to come together, and
before SOA (service-oriented architecture) had emerged as a buzz
phrase, the notion of services-as-products was a popular bull-session
topic. First, you'd wrap service interfaces around your business
processes to achieve internal consolidation and reuse. Then you'd find
customers who would want to rent those services from you.

That's no longer a hypothetical scenario for Amazon; it's a real
experiment. As we watch it unfold, we'll all deepen our understanding
of what SOA can mean and how services can evolve into products.

It's interesting to note that while the term Web services is enshrined
in the name of Amazon's new subsidiary, the so-called WS-* stack is
not really central to the developer's experience. EC2 machine images,
S3 objects, and MTurk tasks are all controllable using SOAP APIs, it's
true. But in the latter two cases you can as easily control things
REST-style, by firing off HTTP GET requests.

These services aren't defined narrowly according to their use of XML,
HTTP, REST, SOAP, or WSDL; instead, they represent a broad set of
network-based capabilities: storage, computation, intellectual
piecework, and fulfillment. Some (S3, EC2) live entirely in the
machine world. But others (MTurk, FBA) ascend into the realms of
knowledge work and supply chains. At this level, the long-sought
marriage of IT infrastructure and business process can finally be
consummated. It's not hard to grasp the business value of these kinds
of infrastructure services. They're just well-understood pieces of the
existing business.

As they also become new businesses in their own right, though, new
requirements will emerge. MTurk, for example, was invented to solve
Amazon's own data-cleansing problems. Now that third parties are
building MTurk-enabled businesses, they're facing different problems
that spawn new requirements. 

In an interview following his talk, I asked Jeff Bezos about the
tension between satisfying internal and external requirements. That's
a good problem to have, Bezos said. And he's right. Anyone can
repackage internal services and try to sell them. Evolving those
services into broadly useful products is both a harder challenge and a
greater opportunity.>>

You can find this at:

http://www.infoworld.com/article/06/10/04/41OPstrategic_1.html

Gervas







 
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