Yes, it is a bit of a rose-colored glasses view. The comment about the incentive not being there for considering TCO and other enterprise aspects is spot on--as is organizing and incenting and for enterprise value not being common. And its a shame.
--- In [email protected], "Anne Thomas Manes" <[EMAIL PROTECTED]> wrote: ... > People immersed in business-related activities > (sales, marketing, customer service, logistics, manufacturing, > accounting, etc) have a different frame of reference than people > who write and manage software and IT systems." ... Perhaps, but IMO they shouldn't. Those business-related activities should be the primary focus of everyone. If you don't know how the software you're writing/managing/maintaining impacts the business, you're doing the business a disservice. That said, how many "business" people have an understanding of how *their* activities impact the business? No doubt we've all heard various stories about processes and activities that didn't add value or worse, had a negative impact on the business. Does that lead us to "how do we align the business and the business units?" :-) -Rob
