Michael - As always, great insight.

I believe that SOA doesn't include BPM, BI, Performance Management, 
I.T. Governance, Enterprise Architecture, etc. 

SOA should facilitate master views of shared logic and data and 
enable a more scalable governance model. If SOA is done correctly, it 
should make it easier for your BPM to monitor operational activities 
while clean master data will enable Business Intelligence systems to 
analyze the business. 

IMHO, if you want to align business and I.T. use BPM, BI, etc. If you 
want to align your internal systems - use EA frameworks and good ole 
fashion SOA!

In regard to relegating ownership, I have an oversimplified view. 
I.T. shops need to adopt an EA framework, undergo an SOA 
transformation, implement I.T. and SOA Governance, replace poor I.T. 
leaders and last but not least, show continual success for a 
sustained period of time to ensure that the program isn't undone.
Easier said than done, eh?
 
Jeff




--- In [email protected], Michael 
Poulin <[EMAIL PROTECTED]> wrote:
>
> I think, this point of view substitutes one thing with another. SOA 
is not about how well you do your service (while it is important for 
the service provider) but why you do it at all? What for? The quality 
comes next. When one understands that SOA sets business rules of the 
game - bad/poor service leads to getting out of business - then s/he 
would know how to govern it, how to do alignment.
> 
> It would be interesting to ask the author and mentioned gentleman - 
how to reach the point in organisation where all file owners agree to 
delegate their files to the "Filing Room clerks"? How to overcome 
ownership and relationship problems in IT and in business?
> 
> - Michael
> Gervas Douglas <[EMAIL PROTECTED]> 
wrote:                               << Using SOA to Align I.T. with 
Itself
>  
>  After much consideration, I've come to the conclusion that SOA is 
best
>  suited to facilitate "I.T. and I.T. Alignment" (not Business and 
I.T.
>  Alignment). That is to say, SOA (from an enterprise architecture
>  perspective) is better suited to align internal I.T. efforts with
>  other internal I.T. efforts. This might sound like common sense 
(and
>  hopefully it is), but SOA is fundamentally about sharing common 
logic
>  and data while facilitating accurate and complete client side
>  consumptions.
>  
>  I had a conversation with a gentleman the other day. I'll 
paraphrase
>  his comments... he asked me to imagine an enterprise without 
computers
>  or software systems. Instead, it had one Filing Room that people 
went
>  to when they needed to store or retrieve data.
>  
>  At the front of the Filing Room were people working the Service
>  Counter to fulfill your requests. In the back of the room were 
Filing
>  Clerks who kept the filing system organized.
>  
>  In this model it was assumed that the people in the Filing Room 
did a
>  good job of organizing their files, as to ensure that when a 
customer
>  asked for "all customers", they didn't have to go to 5 different
>  Filing Cabinets. It was the responsibility of the Filing Clerk to
>  facilitate Master File Management. The Chief Filing Officer was
>  responsible for making sure that the Filing Cabinets stayed 
organized
>  and on occasion were reorganized.
>  
>  The "Service" in SOA is the new filing cabinet. Our SOA Governance
>  Teams will work the front counter taking requests and also verify 
that
>  they filing clerks do their job correctly. They must ensure that 
the
>  portfolio of filing cabinets stay organized and avoid duplicate 
filing
>  systems. And ultimately, the CIO must be held responsible for the
>  state of the Filing Room.
>  
>  SOA is not a holistic EA framework, but it will provide the 
taxonomy
>  and organizational structure to become the foundation for a single
>  enterprise system of services.>>
>  
>  In cas eyou have not gone there, you can read Jeff's blog at:
>  
>  http://schneider.blogspot.com/
>  
>  Gervas
>  
>  
>      
>                                
> 
>        
> ---------------------------------
> Pinpoint customers who are looking for what you sell.
>


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