--- In [email protected], "Rob Eamon" <rea...@...> wrote: > > --- In [email protected], "Gervas > Douglas" <gervas.douglas@> wrote: > > > > > > (1) What is this SOA thing and how is it going to help the > > business - it seems to cost money and is disruptive. How can IT > > justify it to the likes of me? > > IT shouldn't be the only group justifying it. This isn't an IT-only > effort and as such needs involvement from all business groups even at > (especially at?)the feasibility study stage.
Fair enough, but this will involve some education of the same business groups, something where IT could usefully take a lead preferably using human language. > > > (2)We have invested a lot of money in TLA systems: ERP, CRM, CMS > > etc. I undertand that these are operationally vital to the business. > > However they are big applications from big vendors which have cost > > us a fortune. One of of my IT people said they are siloes, even > > though we have no grass to ferment. The same IT person said we > > have to reduce these (expensive) applications to services and then > > our business will be in a position to take advantage of new > > situations and opportunities - i.e. we will be able to cobble > > together new systems rapidly. Is this possible? The IT person > > could not explain in plain English how this worked or indeed if it > > were possible with software not designed for this. > > Describe the scenarios in business case studies. Take a recent > opportunity that the company faced and describe how an SO environment > would have been able to successfully take advantage of that > opportunity in business terms. Easier said than done. Which is why it > is a team effort, not just an IT effort. This still leaves a lot of incumbent (I use "incumbent" as opposed to "legacy" because they are still active and requiring maintenance, support and updates) applications to deal with, many not designed on SOA principles. Gervas > > My .02. > > -Rob >
