When IT cannot provide suitable solutions fast enough business people will
get what they want elsewhere. This is true in our modern cloud-enabled
world, it was also true before the cloud was worth its name.

After a while business people will start asking IT some questions: How can
we connect those two things together? Whatever happened to that information?
Who wrote this? How can we limit access to that information? How can we use
information in those three applications to make our decisions? How can we do
our job without waiting for 45 minutes? How can I share a piece of this
information with only those individuals that have this special relations to
us?

There is a term for this: Shadow IT. IT that grew in the shadow of the "real
IT" - meaning that the IT department had no clue about it or at least no
control over it. Shadow IT came about long before the cloud.

IT must be prepared to solve two kinds of tasks: Create new functionality.
Clean up the mess when business users shopped what they want and met with
big trouble.

IT will have a lot to do in the years to come....

/Herbjörn

2009/5/9 mikomatsumura <[email protected]>

>
>
> I'm always amused by how naive some IT people are about the agendas of
> various groups within the IT ecosystem.
>
> I think it's because IT people have a natural inclination to think of the
> problem from a technical perspective--and thus think of the problem as one
> of (as Mr. Spock would say) "pure logic".
>
> Well, if you look at the large cost inefficiencies in IT, you can see how
> individual risks are being mitigated while Enterprise risk is sometimes
> increased--there are always these amazing and expensive large scale IT
> failures within which individual CYA (Cover Your umm Butt) behavior
> contributed significantly to raising the risk for the whole shooting match.
>
> In any event, I'm always amazed when internal IT people dont realize that
> their jobs are likely to be wholesale outsourced to big IT services
> companies/vendors and how little they understand the need to fight back.
>
> My 2 cents,
> Miko
>
> 
>



-- 
Med vänliga hälsningar
Herbjörn Wilhelmsen

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