ESMTP username pasword always make that error with me.  I have to
manually clear the fields and save.  ZMI or plone /@@mail-
controlpanel

On Sep 11, 9:33 am, gleissonbr <[email protected]> wrote:
> Hello everyone!
>
>    I found a solution for it. I don't know if it will apply to all
> situations or if it is the best way to do it heck even if it is the way it
> was supposed to be configured from start. But there is a considerable amount
> of post with the smtp auth not supported error message. So here it is the
> workaround i found. i configured the mailhost on the ZMI without the user
> name and password. I left the fields blank and now the sending email and
> registration operations work fine!
>
> hth,
> gH
>
>
>
> gleissonbr wrote:
>
> > Hello everyone!
>
> > I am developing a portal for my company based on Zope 2.10.8, Plone 3.3,
> > Python 2.4.4. The operating system is Windows 2003 Server Edition. I am
> > fairly new to developing on python and using plone/zope. I am a Oracle DBA
> > and developer.
>
> > The portal is basically done but I haven't been able to setup the email
> > service. I have done so many try-outs that I can only think of two
> > conclusions. Either Plone/Zope has a bug on it or it is the firewall that
> > is blocking somehow.  
> > I have configured the mail trought the Configuration (plone_control_panel)
> > and thorugh MailHost on the ZMI. I have tried using my company's smtp
> > server (Lotus Notes) and google's and yahoo smtp service. I also have
> > tried with the "Disable TLS" option checked and unchecked. Since there is
> > another post that suggests it this as a try.
>
> > When I use my company's smtp (lotus notes) and try to create a new user I
> > get a error message that says the following: "Error: Failed to create your
> > account: we were unable to send your password to your email address: SMTP
> > AUTH extension not supported by server. " When I try to create an user
> > with the SMTP from google or yahoo, I get the following error message:
> > "Failed to create your account: we were unable to send your password to
> > your email address: Connection unexpectedly closed".
>
> > In order to test the smtp services, I configured outlook express on the
> > machine running Plone/Zope to use the lotus notes smtp, google's, and
> > yahoo's smtp service and all configuration worked. So the conclusion is
> > that the smtp services are up and working.
>
> > After that I started looking into the firewall. We use McAfee VirusScan
> > Enterprise 8.5. On McAcfee there are rules that prevent the machines from
> > sending email and using smtp in order to combat spam as mass mailing. I
> > checked McAcfee's log and there were entries that python service was
> > blocked from sending emails. So I added python.exe, pythonw.exe and
> > pythonservice.exe on the exceptions list of that rule. However the errors
> > messages still appeared but there was no entry on McAcfee's log.
>
> > Then I installed and configured a email server called hMailServer which is
> > great, light, fast and easy to setup. Configured outlook express to use it
> > and the antivirus blocked the service from sending email. I added to the
> > exception rule and tried again and sending email through outlook worked.
> > So we can conclude that the exception list is working.
>
> > Then I configured Plone to use the hMailServer to send emails and the
> > registration process worked. The problem with that solution is that the
> > mail server is a fake/workaround server. It does not have a MX Record
> > setup and it is globally known so most email providers (ie. yahoo and
> > hotmail) will not foward mail received from it. But this brings me to my
> > final conclusion.
>
> > My final conclusion is that Plone/Python doesn't use the services called
> > Python.exe, Pythonw.exe and Pythonservice.exe (that are running on the
> > windows taks list) to send email. Does anyone know what service
> > Python/Zope/Plone use to send email ??? Or could anyone throw me a bone
> > here ???
>
> > All help is greatly appreciated! I am sorry for being a long email but I
> > just wanted to describe my testing so everyone can see that i am really
> > trying!
>
> > Thanks again!
> > Gleisson Silva
>
> --
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>
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