Hi Klod, ----- Original Message ----- > From: [email protected] > To: [email protected] > Sent: Monday, October 14, 2013 7:32:56 AM > Subject: [SFLphone] [Technical] Sugestion > > Klod sent a message using the contact form at > http://sflphone.org/contact. > > Hello, > I'm a technician responsable for a small contact centre in Tirana > Albania. > After working in this position for a year, now I'm considering to > convert my > PCs in Linux and SFL Phone seems to do a grate job replacing EyeBeam > wich is > the sip phone we've been using until now. > A very useful feature we use a lot in the soft-phone is the > "Recording" > capabilitie. > In SFL phone I noticed that the software creates only 1 ".wav" file > per call. > when i need to record different parts of the same call, it overides > the > previous recording. In this case, before recording a second part I > need to > hangup the call so the previous recording won't be canceled by the > next > one... > My sugestion is that the recod feature should not take in > consideration the > status of the call itself, but only the status of the "record" > button. So > when the recording is stopped, the file should be saved, and when the > recod > is enabled again a new ".wav" file is created. > I think it has something to do with the filename. The timestamp in > the > filename takes in consideration only the time when the call is placed > and not > the time when the recording is started.
Normally stopping and starting recording is not supposed to overwrite the previous recording but to append to it. If this is broken, it's a regression. That said, it might be easier for users if recordings are separate files instead of being concatenated together. I'll do some tests to see what's going on. Best, Tristan -- Tristan Matthews Développeur de logiciels libres [email protected] Ligne directe: 514-276-5468 poste 190 Fax : 514-276-5465 7275 Saint Urbain Bureau 200 Montréal, QC, H2R 2Y5 _______________________________________________ SFLphone mailing list [email protected] http://lists.savoirfairelinux.net/mailman/listinfo/sflphone
