Hi, I don't have the answer for you, but we have also a end-user with a similar problem with this version of SGD. We don't know yet which proxy server is used in this scenario.
"cannot connect to the server ern1: error 443 http proxy requires an authentication method that is not supported by this secure global desktop client. " BR, Marcel Sangers -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Robertson Sent: donderdag 7 juni 2007 8:57 To: [email protected] Subject: [SGD-Users] SGD Through Microsoft ISA Problems Hi All, We have a problem were a remote site is using MS ISA2000 as the permitter gateway. People accessing our SGD server from this site have been running fine for months then recently it would appear that the ISA server may have been reconfigured to only allow web access to ISA authenticated users only. Now access to the SGD server is failing. Opening the Java Console i have found that the SGD Applet is unable to use Authenticated proxy server. Is this correct ? I have managed to emulate this in a test environment using MS ISA 2006 as well. Below is the output of the java console. Your help would be much appreciate Greg Java Console Log from Test ENV Secure Global Desktop 4.31.905: Commencing Bootstrap Secure Global Desktop 4.31.905: Connecting to Secure Global Desktop server... Secure Global Desktop 4.31.905: Successfully connected to proxy server 192.168.47.138:8080 Secure Global Desktop 4.31.905: Attempting to contact sgd.xxxxx.com:443 via proxy server Secure Global Desktop 4.31.905: Authentication needed for proxy server 192.168.47.138:8080 Secure Global Desktop 4.31.905: Authentication scheme Proxy-Authenticate: Negotiate used by proxy server 192.168.47.138:8080 is not supported. Secure Global Desktop 4.31.905: Authentication scheme Proxy-Authenticate: Kerberos used by proxy server 192.168.47.138:8080 is not supported. Secure Global Desktop 4.31.905: Authentication scheme Proxy-Authenticate: NTLM used by proxy server 192.168.47.138:8080 is not supported. Secure Global Desktop 4.31.905: Error received from proxy server 192.168.47.138:8080. Response: HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy filter is denied. ) Via: 1.1 TEST-WIN2003 Proxy-Authenticate: Negotiate Proxy-Authenticate: Kerberos Proxy-Authenticate: NTLM Connection: close Proxy-Connection: close Pragma: no-cache Cache-Control: no-cache Content-Type: text/html Content-Length: 717 Secure Global Desktop 4.31.905: Failed to establish secure connection to proxy server 192.168.47.138:8080 Reason: Proxy error: 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy filter is denied. ) Secure Global Desktop 4.31.905: Trying to connect to sgd.xxx.com:443 again (1 of 10) Secure Global Desktop 4.31.905: Successfully connected to proxy server 192.168.47.138:8080 Secure Global Desktop 4.31.905: Attempting to contact sgd.xxx.com:443 via proxy server Secure Global Desktop 4.31.905: Authentication needed for proxy server 192.168.47.138:8080 Secure Global Desktop 4.31.905: Authentication scheme Proxy-Authenticate: Negotiate used by proxy server 192.168.47.138:8080 is not supported. Secure Global Desktop 4.31.905: Authentication scheme Proxy-Authenticate: Kerberos used by proxy server 192.168.47.138:8080 is not supported. Secure Global Desktop 4.31.905: Authentication scheme Proxy-Authenticate: NTLM used by proxy server 192.168.47.138:8080 is not supported. Secure Global Desktop 4.31.905: Error received from proxy server 192.168.47.138:8080. Response: HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy filter is denied. ) Via: 1.1 TEST-WIN2003 Proxy-Authenticate: Negotiate Proxy-Authenticate: Kerberos Proxy-Authenticate: NTLM Connection: close Proxy-Connection: close Pragma: no-cache Cache-Control: no-cache Content-Type: text/html Content-Length: 717 Secure Global Desktop 4.31.905: Failed to establish secure connection to proxy server 192.168.47.138:8080 Reason: Proxy error: 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy filter is denied. ) Secure Global Desktop 4.31.905: Trying to connect to sgd.xxx.com:443 again (2 of 10) **************************************************************************** ****************************************** This email and any files transmitted with it are for the exclusive and confidential use of the addressee(s). 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