Hi Paul,
I assume that your customer wants to renew the service part of the
license ... this typically is bundled at basic level for the first year
with any SGD license. They can renew at basic, standard or premium
level, depending on the wanted service level.
Rainer
Paul Neal wrote:
Hello,
A customer purchased a starter kit promo for the Sun Secure Global
desktop back in 2007. They used this part number TTAI9-4209P29 which
included the SGD media and license for 50 users. They are asking a rep
I am working with the following question, *""We need to renew our
License Unit count of 50 Software Lic. Key"?*?
Are the SGD licenses in this promotion permanent or does the customer
have to renew their licenses?? I looked at the promo product
announcement and there was nothing in there about the licenses being
renewable.
Thanks in advance,
-Paul
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