I run into this quite often.  I usually buy 1 iron blanks, so I can trim 
them to whatever frequency I want, which makes it easy to trim to the 
correct flex while still giving the impression to the customer that they 
are hitting a stiffer flex.

On probably 90% of the sets I have built in the last couple years, I have 
actually built them softer than the customer thinks they needed.

It's too bad that I have to do this, but in the end they are getting clubs 
that fit their swing, not their ego.

At 09:14 AM 8/29/02 -0700, you wrote:
>...SNIP...
>
>I've found the simplest way to make a 5.5 Rifle, for example, play as though
>it were a 5.0 is to soft step it. Many of my customers have insisted they
>"need" a 5.5 or 6.0 or 6.5 Rifles. When they get them and find they can't
>bend them they often blame the clubmaker. Soft stepping, using the same
>labels, often does the trick for the guy who can't hit the stiffer shaft but
>insists on having it in the head.
>
>TFlan

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