Arnie,
 
Very good. In a few more years as optical mice replace the older models no one will understand this story. Gone the way of vinyl records.
 
Carl

[EMAIL PROTECTED] wrote:

>
> This was a real  memo sent out by a computer company (IBM) to
>  all field engineers about a
> computer peripheral problem. The author of this memo was quite
> genuine.
>
>   Re: Replacement of Mouse Balls. If a mouse fails to operate or 
> should it perform erratically, it may need a ball replacement.
>  Mouse balls are now available as FRU (Field Replacement Units).
>  Because of the delicate nature of this procedure, replacement of 
> mouse balls should only be attempted by properly trained personnel.
>   Before proceeding, determine the type of mouse balls by examining 
> the underside of the mouse. Domestic balls will be larger and  harder
> than foreign balls. Ball removal procedures differ depending upon the
> manufacturer of the mouse. Foreign balls can be replaced using the pop
> off method. Domestic balls are replaced by using the twist off
> method.. Mouse balls are not usually static sensitive.
>   However, excessive handling can result in sudden discharge. Upon 
> completion of ball replacement, the mouse may be used immediately.
>   It is recommended that each person have a pair of
>   spare balls for maintaining optimum customer satisfaction. Any
> customer missing his balls should contact the local personnel in 
> charge of removing and replacing these necessary items. Please keep 
> in mind that a customer without properly working balls is an  unhappy
> customer.






Carl Mc Kinley, PCS Certified Class 'A' Clubmaker
[EMAIL PROTECTED]

P T Barnum is the patron saint of expensive club manufacturers.


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