I have been disappointed in Sun Mountain's unwillingness to fix -- or
even consider -- quality problems with their Speed Cart. I recently
replaced my original Speed Cart, which is no longer useful after 6
years and 500-600 rounds. I did not consider another Speed Cart, not
even the latest model. I was frustrated by my dealings with their
Customer Support, and decided I didn't want to go through that again.
I wound up with a ClicGear cart. I've only had it for 3 months or so;
I can't say anything about how it deals with wear and tear. But it is
certainly built far more solidly than my Sun Mountain. And I did deal
with their support people, asking a lot of questions before I bought;
they were very helpful.
Cheers!
DaveT
At 06:00 PM 10/22/2010, Ed wrote:
Guys,
I recently had a recurrence of an injury caused by a product safety
issue with a Sun Mountain Speed Cart. I've talked with others who
have had the same thing happen to them. I have a solution, so I
thought I'd share it.
The problem occurs when your finger gets pinched while releasing the
brake. The brake mechanism has an unguarded pinch point.
You can see the damage caused, an explanation of the problem, and
the solution here.
<http://www.flickr.com/photos/yaretiree/sets/72157625093534079/with/5105492988/>http://www.flickr.com/photos/yaretiree/sets/72157625093534079/with/5105492988/
I originally reported this problem to Sun Mountain in August of
2006, when my wife got an even more severe injury. They said they'd
never heard of such a thing. (Well now the Consumer Product Safety
people know about it).
I'd fabricated a glue-on guard at the time and it served me well for
several years, but recently it came off. Within two weeks I'd hurt myself :-(
/Ed
