I have a CS 2nd edition, I think, that I bought about 15 years ago. Its
still going strong. I'm still using it but not near as much as I did. I'll
probably leave it to my 7 year-old grandson. No doubt it will still be
working.

TFlan


On Mon, Sep 30, 2013 at 9:59 AM, myKey Phean <mykeyg...@aol.com> wrote:

> No John K is the very best. An old time gentleman.
>
> myKey Phelan
> mykeyg...@aol.com
>
>
> -----Original Message-----
> From: Bob Barrette <golfbu...@yahoo.com>
> To: Spine Talk <spinetalkersfo...@yahoogroups.com>; shop talk <
> ShopTalk@mail.msen.com>
> Sent: Mon, Sep 30, 2013 12:28 pm
> Subject: ShopTalk: Club Scout Quality, and Customer service
>
>
> Hi All:
>
> Friday Evening I had A customer come in to pick up a couple of clubs I
> made for him. Just before he left, he had to tell me a about one of his
> miracle shots, in his exuberant arm flailing he sent my Club Scout flying
> to the floor. It didn't break but the circuit board disengaged from its
> receptacle.
> When I turned it on, as suspected it didn't work. I bought this  unit at
> least 5 years ago, it replaced my Brunswick analyzer, which was not near as
> utilitarian as the Club Scout. *Without it I am dead in the water!! *
>
> Saturday I Emailed John Kaufman to get the address as to where to ship the
> unit, to see if it was repairable. While I was on the golf course John
> called me. As soon as I got back to my shop I called him, and he asked me
> to turn the unit on, which I did, then he asked if three dashes came up in
> the window, and they did. Then he said to look at the circuit boards ends
> to make sure they were in alignment with each other, and they weren't. when
> I tweaked them back into alignment, my unit was as good as new.
> Would I have had this kind of immediate service, had I bought a unit from
> another Company?
>
> Regards,
>
> Bob
>

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