Thanks Thomas,

Please update libgphoto2 to the latest version (2.4.13) and let me
know if that solves the problem for you.

Cheers,

Laura

On Tue, Apr 3, 2012 at 1:39 PM, Thomas Novin <[email protected]> wrote:
> $ lsb_release -rd
> Description:    Linux Mint 12 Lisa
> Release:        12
>
> $ apt-cache policy libgphoto2-2
> libgphoto2-2:
>  Installed: 2.4.11-3
>  Candidate: 2.4.11-3
>  Version table:
>  *** 2.4.11-3 0
>        500 http://archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
>        100 /var/lib/dpkg/status
>
> Rgds//Thomas
>
> On Tue, Apr 3, 2012 at 7:13 PM, Laura Khalil <[email protected]> wrote:
>> Hi Thomas,
>>
>> Thanks for your reply. A couple more questions:
>>
>> What OS/version are you on? What version of libgphoto2 are you running?
>>
>> Cheers,
>>
>> Laura
>>
>> On Tue, Apr 3, 2012 at 12:29 AM, Thomas Novin <[email protected]> wrote:
>>> Hi
>>>
>>> Regular photo/video app, nothing custom installed.
>>>
>>> thonov@thonov-mint:/media/6361-3637/DCIM/100MEDIA$ ls *.mp4
>>> VIDEO0002.mp4
>>>
>>> This video was not imported. Tested it just now again, one new photo
>>> was imported but the video wasn't discovered.
>>>
>>> Rgds//Thomas
>>>
>>> On Mon, Apr 2, 2012 at 11:20 PM, Laura Khalil <[email protected]> wrote:
>>>> Hi Thomas,
>>>>
>>>> I can't reproduce this issue on an HTC Evo, so let me ask you a few
>>>> more questions:
>>>>
>>>> What is the video format in question? Did you use an Android (Play)
>>>> story app to take these videos or your phone's video software?
>>>>
>>>> Can you identify where these videos are being stored on your phone?
>>>> I'm particularly interested in knowing what folder they're located in.
>>>>
>>>>
>>>> On Sun, Apr 1, 2012 at 4:21 AM, Thomas Novin <[email protected]> wrote:
>>>>> On Wed, Mar 28, 2012 at 2:24 AM, Laura Khalil <[email protected]> wrote:
>>>>>
>>>>>> We're happy to announce the release of Shotwell 0.12. This is a major
>>>>>> - Improved support for Android devices
>>>>>
>>>>> One bug found with this after my first import from my HTC Sensation.
>>>>> No video files were imported, only images. So after importing the
>>>>> images I have to manually import the videos..



-- 
Cheers,

Laura Khalil
Production Engineer
Yorba Foundation
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