On Tue, Jan 19, 1999 at 08:45:15PM -0600, Gabe Harriman wrote:
> i just got my cable modem!  woohoo! fun :)  anyways, i have masquerading
> setup with slackware 3.5 (thanks to daniel j. for letting me borrow the cd)
> and i'm using the rrlogin script someone sent to this list when the early
> birds were just getting setup some time last summer.  anyways, it was
> working swell for a few days.  i never had to relogin until yesterday when i
> started having to log back in using the rrlogin script about every hour or
> so.  is this some type of auto-disconnect thing that roadrunner is
> implementing now, or does it sound like a problem with my setup?  do i need
> to setup a cron process to re-login every hour in order to stay connected
> 27/7?  has anyone else experienced this problem?  do you think i need to

I'm not sure if it varies from one part of the city to the next,
but I had to change the $loginserver variable in the rrlogin
script that I have to "logon-server" (with austin.rr.com included
in the domains to search listed in my /etc/resolv.conf)

I haven't re-assessed since the first day they started the
rrlogin filters in my area (a little over a week ago), but at
that point the server was losing my "login status" about every 10
or 20 minutes!  I setup cron to run rrlogin every 5 minutes, and
it seems to work well.  I'm never sure when it takes 10 or more
seconds whether it's because I'm in some "logging in" state, but
I don't think so.  I think it just keeps me connected all the
time.

> update my rrlogin script?  i helped a friend do the same setup a few months
> back and he's never had this problem.  i was on hold to roadrunner's tech
> support for over half an hour today, and i finally just left a message on
> voicemail to get a callback within two hours.. well, needless to say no one
> ever called back.  I figured this would be the next best place to go.
> Thanks for any help you can give me.

Time Warner _never_ calls you.  It doesn't matter whether a
person says they'll call back or whether you get the automated
message, and it doesn't matter whether it's about the cable modem
or just plain TV service, they still don't call you.  You have to
get _them_ on the phone. (in my experience, at least).

   - rick

-- 
Richard Kilgore                     |  [EMAIL PROTECTED]
Electrical & Computer Engineering   |  http://lore.ece.utexas.edu/~rkilgore/
The University of Texas at Austin   |  (512) 471-8011
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