Peter Drucker once asked as to the difference between the job and your 
business. This was in context of a cleaning firm who thought their business 
was supplying mexican migrants as cleaners. But Drucker pointed out that 
whilst the job was bucket&mop, the real business was training unskilled 
people with poor job prospects (language) to be productive. This changed 
the company's focus from trying to expand a saturated cleaning market to 
finding new outlets for their revenue growth.

Similarly in the digital, realm you have to understand the difference 
between what you are implementing/deploying/operating and the business. 
LinkedIn<http://www.reuters.com/article/2014/02/19/us-linkedin-influencers-idUSBREA1I0Z020140219>may
 prove to be an example because it found that page views dropped so 
decided to open up the Influencer's program (invited business personalities 
bloggers) to anyone. As noted

>
> In recent years LinkedIn has moved away from its roots as a dormant resume 
> library for headhunters and job-seekers, instead positioning itself as a 
> social hub that aggregates news, links, and status updates from members

 
which suggests either they are measuring the wrong metric (for success) or 
that they are changing their business (going into ego-stroking). Resumes 
were once a necessity in screening individuals for roles, so LinkedIn early 
roots in the recruitment industry helped gain the profiles of many 
professionals (unlike Facebook which is more consumer oriented). However, 
emphasising quantity over quality (which is what SNS unfortunately end up 
do ... ie mean reversion) means that the relevance factor drops. Everyone 
has experienced this, from early bulletin boards, to newsgroups,to avatar 
worlds (cyber-gentrification?). If the business model is dependent on 
advertising revenue and not job placements, then there is a subtle trend 
towards the quantity rather than quality end of the spectrum which actually 
in the long-term will discourage the very people who contribute the 
(supposed) unique insight and thus attention. 

So what is LinkedIn's business? Is it reinforcing business "personalities" 
(ie ego stroking?) or is it running away from its roots as employment 
portfolio (reinforced by 6 degrees of interconnectedness)? Some of the 
initiatives like linkedIn maps reinforce the latter but trying to seek page 
views for the sake of page views without understanding what is the 
underlying business is a worrying sign that the C-level are trying the 
shot-gun blast approach to growth. You can see this happening previously 
when Yahoo-mail moved to SNS portal, whether google can effectively 
integrate all their acquisitions into the right pattern matching 
conveniences, or Myspace downsizing (acquisition value dropped by order of 
magnitude). Whilst it is too soon to write-down LinkedIn (now with public 
pressure to perform), I'd note from 
http://www.linkedin.com/today/post/article/20140423160409-95015-corporate-acquisitions-of-startups-why-do-they-fail<http://www.linkedin.com/redir/redirect?url=http%3A%2F%2Fwww%2Elinkedin%2Ecom%2Ftoday%2Fpost%2Farticle%2F20140423160409-95015-corporate-acquisitions-of-startups-why-do-they-fail&urlhash=_2AG>
 that 
acquiring companies for revenues is different from growth potential and 
should be priced accordingly.

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