On Sun, May 31, 2009 at 9:43 PM, Kiran K Karthikeyan < kiran.karthike...@gmail.com> wrote:
> > Saying no is tough in India. I once had an onsite manager who sent a > stinker > to the entire offshore top management because I refused to send out an > updated document at 12 in the night. I was so pissed I didn't think and > instantly did a reply-all with clear-cut reasons why I couldn't. Thankfully > the managers were understanding and actually complimented me for doing so. > You're lucky dude. Most places I know, people would have got chewed out for doing that. The customer is king, is always right, even when he isn't, etc etc... > > > > And that the causes are > > as much to do with our own inability to say "no" (to customers, to > bosses, > > to our own urges to fit everything in) as anything else. > > The worst part is that most US clients take Indians working 12 hours a day > or more for granted. And our ineptitude for saying no increases when > speaking to the white folk. We shoot ourselves in the foot as soon as a > project starts by committing to unrealistic timelines which even a > sensibile > non-techie can see is impossible. We bring it upon ourselves...and every Indian who behaves in a subservient way just makes it more difficult for others to say no! - Mo