Title: MX Puzzlement
A client is trying to send mail to someone at sandi.net, whom I'll call [user]. SIMS is telling him the user is unknown. So far, sounds pretty ordinary, however...

He has (as have I) tried addressing it as [user]@sandi.net and as [user]@mail.sandi.net. Both fail with a 550.

Now a lookup on sandi.net reveals:

Query: sandi.net.       Query type: MX record
Recursive query: Yes       Authoritative answer: Yes
Query time: 6990 ms.   Server name: n/a

Answer:
        sandi.net.      86400   MX      20  smtp2.cerf.net.
        sandi.net.      86400   MX      0  ns2.sandi.net. <-- Highest priority listed = 0 for "ns2.sandi.net"
   sandi.net.      86400   MX      10  smtp1.cerf.net.


So... I did a lookup for MX records for "mail.sandi.net:

Query: mail.sandi.net.  Query type: MX record
Recursive query: Yes       Authoritative answer: Yes
Query time: 699 ms.    Server name: n/a

Answer:
        mail.sandi.net. 86400   MX      30  smtp2.cerf.net.
        mail.sandi.net. 86400   MX      0  mail.sandi.net. <-- Highest priority listed = 0 for "mail.sandi.net"
        mail.sandi.net. 86400   MX      10  riptide.sandi.net.
  mail.sandi.net. 86400   MX      15  lowtide.sandi.net.
  mail.sandi.net. 86400   MX      17  ns2.sandi.net.
      mail.sandi.net. 86400   MX      20  smtp1.cerf.net.

mail.sandi.net = 165.24.1.201 -- This is the highest priority MX for "mail.sandi.net"
ns2.sandi.net = 165.24.5.81 -- This is the highest priority MX for "sandi.net"

So, depending on whether it was addressed to [user]@sandi.net or [user]@mail.sandi.net, SIMS should be contacting either 165.24.1.201 OR 165.24.5.81, yes?

But the mail rejection notices all say:

Failed to deliver your message to [user]@sandi.net:
SMTP: Address rejected by host
Host 'ns2.sandi.net' says:
550 <[user]@sandi.net>... User unknown

That is, it is ns2, not "mail" that returns the rejection both times. Why? Because, presumably, mail.sandi.net, riptide.sandi.net and lowtide.sandi.net are not responding?

In any case, the client cannot get mail to this account at sandi.net. He can from his place of work (which does not use SIMS) and from his home.com account. He just can't do it through my SIMS server. (550)

Puzzled.


Failed to deliver your message to [user]@sandi.net:
SMTP: Address rejected by host
Host 'ns2.sandi.net' says:
550 <[user]@sandi.net>... User unknown

Reporting-MTA: dns; MDCCLXXVI.com
Final-Recipient: rfc822; [user]@sandi.net
Action: failed
Status: 5.0.0
Received: from [64.212.3.139] (HELO [10.10.10.11]) by MDCCLXXVI.com (Stalker SMTP Server 1.8b8) with ESMTP id S.0001250897 for <[user]@sandi.net>; Sat, 28 Apr 2001 09:05:32 -0700
Mime-Version: 1.0
Message-Id: <p04330102b7109ad2a41a@[10.10.10.11]>
X-BOR2: RKBA!
Date: Sat, 28 Apr 2001 09:05:51 -0700
To: [user]@sandi.net
From: WebMaster <[EMAIL PROTECTED]>
Subject: test
Content-Type: text/plain; charset="us-ascii"

____

Failed to deliver your message to [user]@sandi.net:
SMTP: Address rejected by host
Host 'ns2.sandi.net' says:
550 <[user]@sandi.net>... User unknown



Reporting-MTA: dns; MDCCLXXVI.com
Final-Recipient: rfc822; [user]@sandi.net
Action: failed
Status: 5.0.0
Received: from [64.212.3.139] (HELO [10.10.10.11]) by MDCCLXXVI.com (Stalker SMTP Server 1.8b8) with ESMTP id S.0001250895 for <[user]@mail.sandi.net>; Sat, 28 Apr 2001 09:02:52 -0700
Mime-Version: 1.0
Message-Id: <p04330101b7109a217a80@[10.10.10.11]>
X-BOR2: RKBA!
Date: Sat, 28 Apr 2001 09:03:18 -0700
To: [user]@mail.sandi.net
From: WebMaster <[EMAIL PROTECTED]>
Subject: test
Content-Type: text/plain; charset="us-ascii"
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