Both DNS records look good from outside (see dnsreport.com).
I suggest that you trace the path that the mail would take and see if
there's a typo or missing entry.
I'll send a test to melanie from here just to see what happens. I
also keep a Gmail address specifically for testing new and problem
addresses from the outside, and suggest you do similar.
At 12:59 PM -0800 1/10/07, Paul Didzerekis wrote:
Can anyone here see what is causing the following problem and
suggest a solution?
The problem is that someone tries to send email from
tricityregionalchamber.com to one of our client domains tcajob.com
and our server instantly bounces back the message to the sending
server with an error that the user is unknown. I think it is
bouncing all messages they try to send to us at any of the domains
we host. The server at tcajob.com (Web*V) performs spam content and
RBL filtering and such and is setup to forward messages for that
domain on to another server (SIMS) that handles the POP accounts for
that domain. We don't have this problem with any other domains we
host or emails coming from any other place.
I suspect that the sending server/domain may have a DNS issue or
something and that is confusing our receiving server and causing it
to bounce the message back to them. Our server that is bouncing the
messages does not show any kind of error in the log just that the
message is received and then instantly returned.
Here is the info I got back when I asked the sending people to
forward me the bounced message with header (sent to my .mac account).
Thanks in advance,
Paul Didzerekis
Here is the header info
Bounced notification
And the original message is attached
-----Original Message-----
From: Mattson, Lori [mailto:[EMAIL PROTECTED]
Sent: Monday, January 08, 2007 3:26 PM
To: Stone, Renee K
Subject: FW: Returned mail: Message Undeliverable
Microsoft Mail Internet Headers Version 2.0
Received: from mail.tri-city.net ([63.95.200.12]) by
tricityregionalchamber.com with Microsoft SMTPSVC(6.0.3790.1830);
Mon, 8 Jan 2007 14:50:11 -0800
Date: Mon, 08 Jan 2007 22:50:10 GMT
From: Mail Delivery Subsystem
Subject: Returned mail: Message Undeliverable
To: <[EMAIL PROTECTED]>
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="Relay/45a2caa2-289a200-ca.bounce"
Return-Path: <>
Message-ID: <[EMAIL PROTECTED]>
X-OriginalArrivalTime: 08 Jan 2007 22:50:12.0045 (UTC)
FILETIME=[5AC6C7D0:01C73377]
--Relay/45a2caa2-289a200-ca.bounce
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 7bit
--Relay/45a2caa2-289a200-ca.bounce
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit
Received: from tricityregionalchamber.com
(64-13-28-32.kwk.clearwire-dns.net [64.13.28.32]) BY mail.tri-city.net
([63.95.200.12])
WITH ESMTP (4D WebSTAR V Mail (5.4.0)); Mon, 08 Jan 2007 14:50:10 -0800
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C73377.56B9CB10"
Subject: test 100
Date: Mon, 8 Jan 2007 14:50:05 -0800
Message-ID: <[EMAIL PROTECTED]>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: test 100
Thread-Index: Acczd1SIyFvR5YEZRjm2CQs1HSzijw==
From: "Mattson, Lori" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>
------_=_NextPart_001_01C73377.56B9CB10
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
------_=_NextPart_001_01C73377.56B9CB10
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
------_=_NextPart_001_01C73377.56B9CB10--
--Relay/45a2caa2-289a200-ca.bounce--
-----Original Message-----
From: Mail Delivery Subsystem [mailto:Mail Delivery Subsystem]
Sent: Monday, January 08, 2007 2:50 PM
To: Mattson, Lori
Subject: Returned mail: Message Undeliverable
This message could not be delivered to the following recipients:
<[EMAIL PROTECTED]>: Unable to reach destination or recipient is
invalid.
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: text/plain
X-MimeOLE: Produced By Microsoft Exchange V6.5
Subject: test 100
Date: Mon, 8 Jan 2007 14:50:05 -0800
Message-ID: <[EMAIL PROTECTED]>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: test 100
Thread-Index: Acczd1SIyFvR5YEZRjm2CQs1HSzijw==
From: "Mattson, Lori" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>
Test 100:-) I'm kidding!!
Lori Mattson
Director of Member Relations
Tri-City Regional Chamber of Commerce
509-736-0510
[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
Be seen. Be noticed. Be heard.
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