Tony wrote:
> Polycom announced support for their EFK (Enhanced Functionality
Key) macros
> in firmware 3.1. Polycom in firmware 3.1 also removed EFK from the
> productivity suite, so it is available to all phones supporting it
without
> the additional license. I searched for this in the JIRA and found
this
> closed item.
>
> http://track.sipfoundry.org/browse/XCF-2727
>
> I'd like to see this supported in at least a limited fashion, so
people
> could "blindxfer", send to "vmxfer", or "park" a call with no more
than two
> button pushes, and in some cases a single button push. It also
addresses
> getting a "speeddial" to work as a macro using start codes (pickup,
intercom,
> page).
We could certainly have sipXconfig generate Polycom profiles that
contain EFK programming to achieve certain functionality.
XCF-2727 was closed because in hindsight I don't think it would be
practical to enable programming of Polycom EFK in some generalized
fashion.
But what is the desired functionality?
As you have already found, XCF-2989 covers single button "blindxfer" on
Polycoms using EFK.
For send to "vmxfer", I assume this would be for an established call?
You can already transfer an established call to your VM inbox extension.
With a speed dial you can accomplish this in three button pushes
("Trnsfer" -> "Blind" -> speed dial.) With XCF-2989 implemented this
would be reduced to two button pushes ("Trnsfer" -> speed dial.)
Polycom EFK could I suppose save one button push and also put the action
on a softkey (thereby saving a speed dial key.) My feeling is the
incremental benefit might not be worth the effort on this one though.
XECS-196 has already been implemented in 4.0 allowing Polycoms to
retrieve parked calls with a single BLF speed dial button push. (This
actually works for any phone that implements BLF ringing call pickup.)
The park currently requires three button pushes, but with XCF-2989
implemented this also would be reduced to two button pushes. I already
looked into EFK when scoping XECS-196, and could not find a way to park
with a single button push if that same button is also to be used for
single button retrieve.
As for speed dials using star codes, this is now permitted in 4.0
(XCF-2798, since revision 13386.) It doesn't use macros for the star
codes, but are they likely to be changed often enough to warrant the
added complexity of macros? If so the macro substitution would be best
handled by sipxconfig during profile generation, instead of using EFK.
This would also make the macros general purpose, rather than Polycom
specific.
Other than the speed dial macro substitution, do you agree that the
desired functionality is covered?
-Paul
paul.moss...@nortel.com
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