Dear All, we have noticed that sipXecs does not allow to set more than 2 different auto-switch time ranges for the Auto Attendant rule to be used for Day/Night service mode: actually other proprietary Telephone Systems allow to set multiple auto-switch time ranges, so that they could be used for example for launch time or for changing the welcome message from the morning to the afternoon. Browsing the Jira Issue tracker, in order to find out if the question was been already raised, I have found the Jira issue XPB-710 "sipX should allow multiple time-of-day ranges in a dial plan" --> http://track.sipfoundry.org/browse/XPB-710 <http://track.sipfoundry.org/browse/XPB-710> so I was wondering if now it would be possible, with the current 3.10 release or with the coming release 4, to have at least 3 different time-of-day ranges in a dial plan for the Auto Attendant rule. Basically other proprietary telephone systems are able to configure the Auto Attendant in a way that: - during a morning working hour range (for example from 9 am to 1 pm) the incoming call is connected to the AA welcome message - during the lunch hours (so from 1 pm to 2 pm) the system will automatically switch all the incoming calls to another AA message that says that the office is closed for lunch hours - during the afternoon working hour range (for example from 2 pm to 6 pm) the system will automatically switch all the incoming calls again to the previous AA welcome message used for the morning working hour range - finally during the night hours (from 6 pm until 9 am of the next day) the system will automatically switch all the incoming calls to a third AA message that says that the office is closed So we were wondering if it would be possible, with the new release 4 to remove the current limitation of only one working hour range and one night service one (for automatic switching) and to allow to set the sipXecs AA system working in the way described before, using for example the Dial Plan Scheduling capability. Please let me know in case I have not been clear enough. Thanks a lot for your support and best regards, Francesco. Nextel Italia s.r.l. - http://www.nextel.it <http://www.nextel.it/>
Ing. Francesco Amendola VoIP LAB Via Gasperina 116, Roma Tel. (+39) 0672399413 [email protected] Questo messaggio è di carattere riservato ed è indirizzato esclusivamente al destinatario specificato. L'accesso, la divulgazione, la copia o la diffusione sono vietate a chiunque altro ai sensi delle normative vigenti, e possono costituire una violazione penale. In caso di errore nella ricezione, il ricevente è tenuto a cancellare immediatamente il messaggio, dandone conferma al mittente a mezzo e-mail. This e-mail is confidential and is for the intended recipient only. Access, disclosure, copying, distribution or reliance on any of it by anyone else is prohibited and may be a criminal offence. Please delete if obtained in error and email confirmation to sender.
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