From: [email protected]
[mailto:[email protected]] On Behalf Of Todd Hodgen
Sent: Tuesday, January 19, 2010 3:02 AM
To: [email protected]
Subject: [sipX-dev] Voicemail disconnect when selecting to listen to
savedmessages

 

Tried this with Counterpath and Polycom phones .  while listening to
voicemail prompts, I select option to list to saved messages, Voicemail
hangs up.

 

When I open the User Portal, the saved messages are there, and I can
play the wave files.  System set to use Internal Voice Mail system.

 

I've moved the pairs of files for each message to a backup folder one
message at a time, testing each time.  None of them seemed to resolve
the issue.

 

Running 4.1.0-017577.  Suspecting this is a bug, but would like to
inquire about other troubleshooting steps to isolate the exact issue and
prove if it's a bug or not. 

 

There were 4 voicemails in the saved directory.  If I left a particular
one in it worked fine, but any other caused the same results.    The
only thing unique that I noticed about this file was that it was from an
external address to my domain, while the others were all from my doman.

 

 

Todd,

 

Check to see the size of the VM.  I was having this problem with 44 byte
sized voicemail messages in version 4.0.4.

 

http://track.sipfoundry.org/browse/XX-7416

 

Mike

 

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