Hi,
I have tried configuring sipxviewer to work but to no avail. I also
tried tried sending the sipxproxy.log (only for a few calls), but it
seem this list does not allow for big files. I have a few questions/
comments.
1. the transfer controller waited for the transfer target to answer
before completing the transfer
2. I have snom phones and linksys phones. I have noticed that the
problem is only when that transfer controller is a snom phone and the
transfer target is a snom phone. When the transfer controller is a snom
and transfer target is the linksys phone, attended transfe works fine.
Could the problem in between snoms?..
3. if the issue is indeed that my gateway does not support the SIP
'Replaces' header is there a work around?...
Thanks
Scott Lawrence wrote:
On Tue, 2008-04-29 at 15:24 +0300, James Mutuku wrote:
Lawrence,
The transfer controller receives calls from the PSTN via epygi
fxo gw. The transferee is on the PSTN side. The transfer target and
transfer controller is a sipx extn.Here is the process
1. Transferee calls a PSTN No. which rings on the transfer
controller
2. Transfer controller answers initiates the transfer with
consultation to transfer target.
3. On pressing transfer and hanging up(on the transfer
controller), transferee is send to the AA of the fxo gw, transfer
target is disconnected.
Thanks for the description.
Did the transfer controller actually wait for the transfer target to
answer before completing the transfer? If not, the protocol sequence
used on the wire is different...
It is difficult to diagnose this without a message trace. Instructions
on how to get one from the sipXecs logs are on the wiki at:
http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer
It is possible that your gateway does not support the SIP 'Replaces'
header, but without trace data it's hard to tell. You could also use
wireshark on the network that the gateway is on to see the interactions
with the gateway itself (this will be a less complete picture than the
above, but might be enough).
begin:vcard
fn:James Mutuku
n:Mutuku;James
org:Agile Systems Limited;Technical
adr:;;P.O Box 55686;Nairobi;;00100;Kenya
email;internet:[EMAIL PROTECTED]
title:ICT Consultant
tel;work:+254-722-490994
tel;home:+254-722-490994
tel;cell:+254-722-490994
url:www.agile.co.ke
version:2.1
end:vcard
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