1. subject modified to reflect what the need is.
2. the scenario is this:
Ext 343 has calls forwarded to 555-1234 (example).
Ext 336 dials ext 343. gets failed call. Gateway trace is
listed below.
Every ext has mobile turned ON.
3. version: sipXconfig (3.10.1-012233 2008-04-08T22:39:19 ecs-centos5)
4. gateway: grandstream GXW4108
Again, thanks for all of your help. I bet the fix will be something
simple.
tommy
________________________________
From: Tony Graziano [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 02, 2008 2:58 PM
To: IT Services; [EMAIL PROTECTED]
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Call Forwarding
1. Please use a subject that is consistent and helps indicate your need.
I'm sure it's an oversight, but it really does help.
2. The gateway is forwarding calls from 336 to 343 (an internal number).
So look at your forwarding rule for user 336, make sure they have call
permissions to MOBILE turned on (if it matters). Manually set the user
call forwarding to AT THE SAME TO - ENABLED - NUMBER (the 7, 10 or 11
digit number you would normally dial from the handset to reach that
number). APPLY those settings and look at the top to see if there is any
RED TEXT indicating an issue.
Now run the log on your gateway and see what the "To:" is indicating.
3. Verify your version/platform. (i.e. 3.10.1- Centos 5)
./sipx-config --version
(i.e. sipxproxy 3.10.1-012233 2008-04-08T20:05:33 ecs-fc6)
4. Verify your gateway model.
>>> "IT Services" <[EMAIL PROTECTED]> 07/02/08 05:44PM >>>
Here is a trace from the gateway:
Wed Jul 02 14:28:26 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 687 sip.c Sess: 0 Send SIP
message: 100 To 192.168.1.49:5060
Wed Jul 02 14:28:26 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 568 sip_handle_invite.c Sess: 3
INVITE From="John Smith"
<sip:[EMAIL PROTECTED];transport=udp>;tag=hr7l4wwl1v
To=<sip:[EMAIL PROTECTED];user=phone>
Wed Jul 02 14:28:26 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 620 sip_handle_invite.c Port:0
Sess:3;1 1 0;1 100;0 1 0 ch1-8:N; 100;1 0 1 1;1 5060 0 0;4 1 2 146490
Wed Jul 02 14:28:27 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 687 sip.c Sess: 3 Send SIP
message: 180 To 192.168.1.49:5060
Wed Jul 02 14:28:27 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] sdp.c Acc:0 RTP payload type: 0
Wed Jul 02 14:28:27 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 687 sip.c Sess: 3 Send SIP
message: 200 To 192.168.1.49:5060
Wed Jul 02 14:28:27 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 1463 sip.c Received SIP
message: 3 Acc:0
Wed Jul 02 14:28:27 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] cm_api.c 232 Start fax_detect
on Port:0 sess: 3
Wed Jul 02 14:29:01 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 1463 sip.c Received SIP
message: 4 Acc:0
Wed Jul 02 14:29:01 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 687 sip.c Sess: 3 Send SIP
message: 200 To 192.168.1.49:5060
Wed Jul 02 14:29:01 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 599 cm_utility.c Port:0 Sess:3
app_st: 4 drv_cs: 8 from#: 439
Wed Jul 02 14:29:03 2008: <14>GS_LOG:
[00:0B:82:13:E9:6A][000][FF51][01000102] 583 cm_utility.c Port:0 Sess:3
app_st: 4 drv_cs: 0
**********
Ext 343 has calls forwarded to an external number 555-1234 (just an
example).
tommy
-----Original Message-----
From: Dale Worley [mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
Sent: Wednesday, July 02, 2008 7:24 AM
To: IT Services
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] sipx-users Digest, Vol 52, Issue 61
On Tue, 2008-07-01 at 17:50 -0700, IT Services wrote:
> I'm having a problem with call forwarding.
> I'm stuck right now so any suggestion would be helpful!
You will have to get a call trace of a failed call and see what is going
wrong.
Dale
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