Hi Nick and Panos, Just to make sure, after changing your dialplan, did you activate it? I suggest you to clean up your logs and then generate another set of traces/snapshot, as you did before.
[]'s MM On Thu, Sep 11, 2008 at 10:35 AM, Panagiotis Bekiaris < [EMAIL PROTECTED]> wrote: > Hello Melcon (and list), > > > > This is Nick using Panos email. > > Anyway we tested the proposal of external num length of 8. No go. > > Also before that, we tried to use area code instead of long distance prefix > and keep length 10. Also no go. > > > > Checking our gateway syslog we see that nothing ever reaches it. So the > whole issue is indeed in SIPX. > > > > Any more ideas? > > > > At this point we are even willing to allow for remote access to our SIPX > for someone that has the time to check it out. > > > > Thanks in advance and regards to all, > > > > Nick and Panos > > > > *From:* Melcon Moraes [mailto:[EMAIL PROTECTED] > *Sent:* Wednesday, September 10, 2008 9:02 PM > *To:* Panagiotis Bekiaris > *Cc:* sipx-users@list.sipfoundry.org; Nick Sardelianos > > *Subject:* Re: [sipx-users] 3.10.1 & 3.10.2 PROBLEM > > > > Your rule is saying that the external number is 10 digits long, however, > you must remember that PSTN prefix and Long Distance prefix are not counted, > as the context help text says: "Number of digits in the resulting number > sent to the gateway. The PSTN prefix and the long distance prefix are not > counted." > > Hence, your External Number Length should be 8 instead of 10. > > []'s > MM > > 2008/9/10 Panagiotis Bekiaris <[EMAIL PROTECTED]> > > I am checking this problem again and again. > I think that there is a correct configuration. > At the same ftp you can see 2 screenshots from the Dial plan configuration > and the Gateway configuration. > Could you please let me know if you can see something wrong with that. > Otherwise please advise me on what screens would you like to see in order > to > identify the problem. > > ftp://ftp.logitel.gr/temp/for-error-report/ > > u:support > p:logitel123$ > > thanks in advance for your help > > > > > -----Original Message----- > From: Dale Worley [mailto:[EMAIL PROTECTED] > Sent: Thursday, August 07, 2008 11:10 PM > To: Panagiotis Bekiaris > Cc: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] 3.10.1 & 3.10.2 PROBLEM > > On Wed, 2008-08-06 at 07:49 +0000, Panagiotis Bekiaris wrote: > > > I have installed version SIPx 3.10.2. > > > I have tried to keep the configuration pretty simple. 1 polycom > sipphone > and > > 1 > > > GW. The GW is propertly configured and works 100%. > > > I can call the voicemail from the phome but there is no way that I can > make > > an > > > external call through the GW. I have tried with another GW too and is > not > > > working. I have checked the dial plan and there is no fault there. > > > I have checked the website and I saw that 3.10.1 is few days younger > than > > > 3.10.2 so I downloaded and install the newer (as per date) version. > > > Unfortunately the same problem. > > > I am checking the logs and I can see that the phone is registered, but > > nothing > > > more than that. Neither the logs of the sipx server not the logs of the > GW > > have > > > something that refer to my test calls. > > > The calls are getting rejected without any cause. > > > > > > Any sugestions? > > Looking at your merged.xml file, I see one call, from "Test Lab" > <sip:[EMAIL PROTECTED]> to <sip:[EMAIL PROTECTED];user=phone>. > The INVITE goes from the phone to the proxy to the registrar. The > registrar rejects the INVITE with a 404 Not Found error. > > Looking at the configuration files > (especially /etc/sipxpbx/fallbackrules.xml.in), I see no rule that > routes "2102589660" to any destination. It seems that you haven't told > sipX that those numbers are external, or how to send external numbers to > the gateway. > > Dale > > No virus found in this incoming message. > Checked by AVG - http://www.avg.com > Version: 8.0.138 / Virus Database: 270.5.12/1597 - Release Date: 7/8/2008 > 5:54 πμ > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > > > > No virus found in this incoming message. > Checked by AVG - http://www.avg.com > Version: 8.0.169 / Virus Database: 270.6.19/1665 - Release Date: 10/9/2008 > 7:00 μμ >
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