Thanks to Michael and Tony for responding

On Nov 26, 2008, at 2:56 PM, Picher, Michael wrote:

> You can not register with an alias...  you have to register with the
> extension or userid...


What is the difference between the "user" in the log which is chad and  
matches the userid and the [EMAIL PROTECTED] in the log?

In other words, I have the authentication user set the same.  The  
phone is passing the 888 534 9585 based on the "Phone Number" setting.

I guess I am getting two things mixed up

Chad

>
>
> Mike
>
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:sipx-users-
>> [EMAIL PROTECTED] On Behalf Of Chad Leigh - Pengar
>> Enterprises Inc
>> Sent: Wednesday, November 26, 2008 4:45 PM
>> To: [email protected]
>> Subject: [sipx-users] trying to configure Aastra 480i with sipX
>>
>> Hi
>>
>> I have a default sipXecs installed.  I am trying to manually  
>> configure
>> my Aastra 480i.  I cannot get it to register.
>>
>> I get the following error in the sipregristrar.log in /var/log
>>
>> "2008-11-26T20:36:08.387315Z":
>> 14
>> :AUTH:ERR:denwa
>> .pengar.com:SipRegistrarServer:B6CBCB90:SipRegistrar:"Unable to get
>> credentials for '[EMAIL PROTECTED]', realm='pengar.com',
>> user='chad'"
>> "2008-11-26T20:36:08.449373Z":
>> 15
>> :AUTH:ERR:denwa
>> .pengar.com:SipRegistrarServer:B6CBCB90:SipRegistrar:"Unable to get
>> credentials for '[EMAIL PROTECTED]', realm='pengar.com',
>> user='chad'"
>>
>>
>> In the Aastra webscreen I can set
>>
>>
>>
>> Screen Name
>> Phone Number
>> Caller ID
>> Authentication Name
>> Password
>> Line Mode
>>
>>
>> The screen name shows on the phone screen
>>
>>
>> The Phone number shows on the phone screen and shows up in the
>> registration string [EMAIL PROTECTED] .  If I change that  
>> number
>> this registration string changes.
>>
>> The authentication name is set to "chad" and matches the User ID in
>> the sipx user
>>
>> Password is set to the SIP password as defined in Advanced Settings
>> for the user
>>
>> The sipx user is defined as
>>
>> User ID    chad
>> Aliases includes   888-534-9585
>>
>> Any help appreciated on how to debug this and get it working
>>
>> Chad
>>
>> _______________________________________________
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>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users
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