try capturing the syslog output from the mediant for a "bad" forward
to see if it complains about anything.

try using manipulation tables in the mediant to have it pass 200 to
sipx rather than the full 555 number.

On Fri, Feb 27, 2009 at 7:24 PM, Chris St Denis
<chris.stde...@vhisper.com> wrote:
> Scott Lawrence wrote:
>
> On Fri, 2009-02-27 at 14:37 -0800, Chris St Denis wrote:
>
>
> SipX: 3.10
> Phones: Polycom 501/601. 3.x firmware
> Gateway: AudioCodes Mediant PRI gateway
>
> I have configured a call forward to a pstn number (my cell) for one of
> my extensions from the sipx user login.
>
> * Calls to that extension from other internal phones correctly forward
> to the cell phone.
> * Incoming calls to the general number (hunt group) that are then
> forwarded by a person to that extension correctly forward to the cell phone.
> * Calls to that phone's direct number (set as an alias) go to voicemail
> instead of forwarding.
>
> How can I fix this?
>
>
> Can you more specifically describe the failure case?  Exactly what
> values are put in exactly what configuration fields, and exactly what
> address is dialed for the call that goes to voicemail?
>
> sorry to seem pedantic, but there are lots of places to configure things
> and your description is not specific enough to know what you've really
> done
>
> I had thought this was clear, but I'll try to be more detailed. I was hoping
> there was just something simple/obvious I was missing.
>
> IPs and phone numbers foobared, but I've tried to munge them consistently.
> Actual IPs are public ones.
> 5551117573 refers to the Polycom phone's direct line
> 5552223423 refers to my cell phone
>
>
> Identification
> -------------
> User ID: 200
> Group: vbsGroup
> Aliases: 5551117573 chris
>
> Call Forwarding
> -----------------
> Extension 200 will ring first.
> Always   Enabled   If not response   Forward to   5552223423    ring for 30
> seconds
>
> Schedules/Speed Dial/Group Supervisor/Personal AutoAttendant
> ---------
> Empty/unconfigured
>
> Registrations
> --------
> sip:2...@pbx.foobar.com    sip:2...@192.168.0.224    299
>
> Permissions
> -------------
> All checked except 900 and superadmin. VM server set to internal.
>
> Caller ID
> ----------
> Uses default.
>
>
> VBS user group
> ===========
> No schedules or personal attendant. Caller ID set to company's main number.
> Permissions same as above.
>
> System -> Permissions
> =================
>     900 Dialing     Disabled
>     Attendant Directory     Disabled
>     International Dialing     Enabled
>     Local Dialing     Enabled
>     Long Distance Dialing     Enabled
>     Mobile Dialing     Enabled
>     Record System Prompts     Disabled
>     Toll Free     Enabled
>     Voice Mail     Enabled
>
>
> System -> Dial Plans
> ==============
> Dialing rules
> -----------
>     Emergency     Enabled     Emergency     Emergency dialing plan    Always
>      International     Enabled     Long Distance     International
> dialing    Always
>      Local     Enabled     Long Distance     Local dialing    Always
>      Long Distance     Enabled     Long Distance     Long distance dialing
> plan    Always
>      Restricted     Disabled     Long Distance     Restricted dialing
> Always
>      Toll free     Enabled     Long Distance     Toll free dialing    Always
>      AutoAttendant     Enabled     Attendant     Default autoattendant
> dialing plan    Always
>      Voicemail     Enabled     Voicemail     Default voicemail dialing
> plan    Always
>
> Local
> ------
> Permission: Local Dialing
> PSTN Perfix optional: yes
> PSTN Perfix: 9
> Area codes: 555
> External number length: 10 digits
> Schedule: always
>
> Gateways: Mediant gateway
>
> Schedules
> ----------
> None defined.
>
>
> The mediant gateway (It's own web based config)
> ========================
> Protocol Configuration => Routing Tables => Tel to IP
> ---------------------------
> Dest phone prefix: 5551117573
> Src phone prefix: *
> Dest IP address: pbx.foobar.com
>
>
>
> Let me know if you need more details.
>
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