Hi,

I had exactly the same issues I think and what I did is in the Domain I put the 
FQHN and added an alias of the FQDN and that fixes it.

I dont know if that is a bug or how it's meant to be but it works for me.

Cheers
Grant

________________________________________
From: sipx-users-boun...@list.sipfoundry.org 
[sipx-users-boun...@list.sipfoundry.org] On Behalf Of Josh Marshall 
[j...@worldhosting.org]
Sent: Wednesday, 29 April 2009 2:02 p.m.
To: sipx-users@list.sipfoundry.org
Subject: [sipx-users] 4.0 ACD problems

Hi,

I have just installed 4.0 from the ISO. I configured some extensions and
they can call each other and voicemail / attendant / outgoing through
gateway fine. When I try to configure an ACD it falls through
immediately to the overflow number. I also noticed whenever I activate
the ACR server after a change I get an error saying the ACD Server
Configuration failed.

When I look in the logs it looks like diggy.net.au (our domain name) is
not locatable. I'm using SRV records. I'm using our authoritive DNS
server and have added all the recommended records in our DNS. It passes
the DNS configuration tests. Have I missed something extra that it
needs?

The freeswitch log below shows that it can't locate the domain, then
shows what happens when an ACD call comes in for 5001.

The sipxacd.log below shows what happens when I activate the ACD server.

I have just added an IP address for diggy.net.au, but it seems that
freeswitch is still unable to locate it.

Any assistance appreciated!
Thanks, Josh.

freeswitch.log:
2009-04-29 11:25:39 [WARNING] switch_core.c:902 switch_load_network_lists() 
Cannot locate domain diggy.net.au
2009-04-29 11:25:39 [NOTICE] mod_xml_rpc.c:836 mod_xml_rpc_runtime() Starting 
HTTP Port 8080, DocRoot [/etc/sipxpbx/freeswitch/conf/htdocs]
2009-04-29 11:26:49 [NOTICE] switch_channel.c:567 switch_channel_set_name() New 
Channel sofia/diggy.net.au/5...@diggy.net.au 
[db30b67c-6397-4103-9503-cf474dfa40f1]
2009-04-29 11:26:49 [NOTICE] mod_sofia.c:1345 sofia_receive_message() 
Pre-Answer sofia/diggy.net.au/5...@diggy.net.au!
2009-04-29 11:26:49 [NOTICE] mod_dptools.c:612 answer_function() Channel 
[sofia/diggy.net.au/5...@diggy.net.au] has been answered
2009-04-29 11:26:50 [NOTICE] sofia.c:3279 sofia_handle_sip_i_state() Hangup 
sofia/diggy.net.au/5...@diggy.net.au [CS_EXECUTE] [NORMAL_CLEARING]
2009-04-29 11:26:50 [NOTICE] switch_core_session.c:970 
switch_core_session_thread() Session 1 (sofia/diggy.net.au/5...@diggy.net.au) 
Ended
2009-04-29 11:26:50 [NOTICE] switch_core_session.c:972 
switch_core_session_thread() Close Channel sofia/diggy.net.au/5...@diggy.net.au 
[CS_HANGUP]

sipxacd.log:

"2009-04-29T01:34:58.141239Z":27:KERNEL:ERR:pbx.diggy.net.au:HttpConnection-60:B3883B90:sipxacd:"OsSSLConnectionSocket
 SSL_connect failed: :\n
   SSL error: 1 'error:00000001:lib(0):func(0):reason(1)'"
"2009-04-29T01:34:58.141349Z":28:HTTP:ERR:pbx.diggy.net.au:HttpConnection-60:B3883B90:sipxacd:"HttpMessage::get[4]
 socket to diggy.net.au:8092
 not connected, retry 1 after 20ms"
"2009-04-29T01:35:03.249258Z":1:MP:WARNING:pbx.diggy.net.au:pid-14385:B650CB90:sipxacd:"_REALTIME_LINUX_AUDIO_THREADS
 was defined but applicat
ion does not have ROOT priv."
"2009-04-29T01:35:03.250171Z":2:SIPXTAPI:WARNING:pbx.diggy.net.au:pid-14385:B7F626E0:sipxacd:"sipxConfigSetVideoCodecPreferences:
 Setting 3 fa
iled, falling back to preference 0"
"2009-04-29T01:35:03.250510Z":3:SIPXTAPI:WARNING:pbx.diggy.net.au:pid-14385:B7F626E0:sipxacd:"sipxConfigSetVideoCodecPreferences:
 Setting 0 fa
iled, falling back to preference 0"
"2009-04-29T01:35:03.252400Z":4:SIP:NOTICE:pbx.diggy.net.au:pid-14385:B7F626E0:sipxacd:"BranchId::setSecret
 reset identifier key; previously g
enerated branch ids will not be recognized as local."
"2009-04-29T01:35:03.258098Z":5:ACD:WARNING:pbx.diggy.net.au:pid-14385:B7F626E0:sipxacd:"ACDLine::ACDLine
 no line-specific credentials found f
or '5...@diggy.net.au' in realm 'diggy.net.au'"
"2009-04-29T01:35:03.259888Z":6:ACD:WARNING:pbx.diggy.net.au:pid-14385:B7F626E0:sipxacd:"ACDLine::ACDLine
 no line-specific credentials found f
or '5...@diggy.net.au' in realm 'diggy.net.au'"
"2009-04-29T01:35:05.274457Z":7:SIP:WARNING:pbx.diggy.net.au:SipSubscribeClient-31:B4FFFB90:sipxacd:"LinePresenceMonitor::handleNotifyMessage
presence processed, contact 'sip:5...@pbx.diggy.net.au:5130' set to 'closed'"
"2009-04-29T01:35:07.279095Z":8:SIP:WARNING:pbx.diggy.net.au:SipSubscribeClient-31:B4FFFB90:sipxacd:"LinePresenceMonitor::handleNotifyMessage
presence processed, contact 'sip:5...@pbx.diggy.net.au:5130' set to 'closed'"
"2009-04-29T01:35:09.294528Z":9:SIP:WARNING:pbx.diggy.net.au:SipSubscribeClient-31:B4FFFB90:sipxacd:"LinePresenceMonitor::handleNotifyMessage
presence processed, contact 'sip:5...@pbx.diggy.net.au:5130' set to 'closed'"


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