I seemed have remedied this issue by changing my domain name to just domain.com as milo helped me figure out. By doing so I seem to have broken the Call Center server, unfortunately.
When I dial in to my configured ACD Line the call fails. When I try to activate the call center server the job status reports that ACD Server configuration failed. I have removed the ACD server role and reconfigured my Queues, but even still the job status reports as failed when I go to activate. I saw the note about changing domain names requires all phone profiles be regenerated, so I did this. What else could be preventing my ACD from activating? Thanks. -----Original Message----- From: milosz [mailto:mew...@gmail.com] Sent: Wednesday, April 29, 2009 2:16 PM To: Daniel Orcutt Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] AudioCodes MP114 if you can't figure it out from there then you need to send a full syslog capture. a few pasted lines is basically useless, i am just basically throwing very mildly educated guesses at you. On Wed, Apr 29, 2009 at 4:09 PM, milosz <mew...@gmail.com> wrote: > oh, wait a minute... it looks like there is a "sip domain" option > somewhere in the audiocodes that you have configured to be > "sipx.domain.com" (as in an a-record type configuration), where it > should actually be "domain.com" (for srv-type). or something to that > effect. possibly the "proxy name" option in protocol def > proxy & > registration. fyi my pbx vendor who recommends audiocodes actually > does not use dns with the audiocodes -at all- (this is impossible with > sipx, unfortunately). wonder why... > > On Wed, Apr 29, 2009 at 4:00 PM, milosz <mew...@gmail.com> wrote: >> i love how they can't spell "cache." or maybe that is internal >> audiocodes slang. >> >> have you actually configured a dns server for the audiocodes? cause >> it looks like you have not. set the dns server, then burn and reset >> the gateway. >> >> also a-records are way more reliable with the audiocodes gear anyway. >> unless you have two servers i'd stick with that. >> >> On Wed, Apr 29, 2009 at 3:51 PM, Daniel Orcutt <dani...@novarad.net> wrote: >>> I am unable to make outbound calls with sipX 4.0, but I can receive inbound >>> calls. I have enabled the default dialing plans Local and Long Distance >>> which are both using the Gateway I have configured. When I login to the >>> AudioCodes I see these errors every few minutes. >>> >>> >>> >>> 12d:21h:20m:21s (lgr_dns_resolver)(5142 ) HandleSrvRecordQuery - Can't find >>> SRV domain name in internal table. Falling to External Table >>> >>> 12d:21h:20m:21s (lgr_dns_resolver)(5143 ) DoSRVQuery- >>> SrvQueryString:_sip._udp.domain.com is not in cash, setting timer!! >>> >>> 12d:21h:20m:21s (lgr_dns_resolver)(5144 ) >>> DNSResolver::HandleTimerExpOnWaitSrvRecord: >>> SrvQueryString:_sip._udp.sipx.domain.com >>> >>> 12d:21h:20m:21s ( lgr_psbrdif)(5145 ) !! [ERROR] DNSGetServiceInfo- problem >>> with service name :_sip._udp.sipx.domain.com >>> >>> >>> >>> I have Server 2003 as my DNS Server and I have included the _sip records for >>> TCP and UDP. They point to the name sipx.domain.com >>> >>> The same Server 2003 is my DHCP Server and it is serving the Audiocodes with >>> the Options 66 and 67 to point to the tftp server and the filenames of the >>> firmware and sipx .ini file. >>> >>> >>> >>> I am not sure what else to do at this point. Any help is appreciated >>> greatly. Thanks a million, >>> >>> >>> >>> -Daniel >>> >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>> >> > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
