It would be good to provide some more detail with something like this.

Bootrom/Firmware on your phone:
Is your phone remote or local to sipXecs?
Is the call you are on an outside call when you get the second call?
How many siptrunks do you have?
Who is your provider? When you say bandwidth do you mean bandwidth.com?
What is your call waiting setting for the phone is sipXconfig? 
(Devices>Phone>Sound Effects)
What is your call handling setting in sipXconfig? (Devices>Phone>Call Handling)

While a call trace would be helpful, it would help to know if you have a single 
siptrunk and are "juggling" between two calls on that siptrunk, and if so, that 
would not necessarily be a sipXecs issue at all, suggesting the call waiting 
feature would need to be turned off at the ISP.


>>> Bryan Hiller <beezer1...@yahoo.com> 05/14/09 8:45 AM >>>

The 1st caller is not dropped, They can hear my voice, but I can not hear 
theirs.This happens until the 2nd caller gets voicemail and then the call 
resumes.

Thanks


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