Hi Keith,

I thought of recommending the following procedure.

*Procedure:*
**

Note : Always reset the superadmin p/w being sipxchange user. Else there could be a permission conflict
1) Stop the machine.
2) login as sipxchange(su - sipxchange).
3) Run sipxconfig.sh --database reset-superadmin
4) login as root (using su + root1234)
5) Restart the machine.
6) Open the web ui. Now the superadmin password is set to blank. Login with blank password and set the superadmin password to 1234.

However I wanted to give a try myself before recommending the same. Unfortunately I too hit upon the same issue that you are seeing.Have raised XX-5843 <http://track.sipfoundry.org/browse/XX-5843> in this regard.

Anand

Keith Gearty wrote:
Ok I found out about the command /sipxconfig.sh --database reset-superadmin/. That set my superadmin pin to blank and allowed me to log in. But now when I try to change the superadmin pin from the web interface it says "An internal error has occurred" then logs me out.


Keith Gearty wrote:
I seem to have accidently changed the superadmin pin, but I'm not sure what to. Is there any way I can reset it using the console?


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