-----Original Message----- From: sipx-users-boun...@list.sipfoundry.org on behalf of Matt Keys Sent: Sun 5/31/2009 8:01 PM To: Tony Graziano; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] ACDCallManager problem If you're talking about servers -> server name -> ACD yes it's active. I've restarted everything. -----Original Message----- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Sun 5/31/2009 7:48 PM To: sipx-users@list.sipfoundry.org; Matt Keys Subject: Re: [sipx-users] ACDCallManager problem When you created it did you also just activate acd as a role and make sure the service didn't need to restart? -----Original Message----- From: "Matt Keys" <mk...@parkersystems.net> To: <sipx-users@list.sipfoundry.org> Sent: 5/31/2009 7:49:43 PM Subject: [sipx-users] ACDCallManager problem I created a ring-all queue named "queue". I assigned a line "401", and pointed it to queue "queue". I selected users I wanted in the queue, then clicked Activate. I check that the agents are signed in and make a test call to 401. I get a fast busy signal. When I watch the logs as I make the call, I get "CALLSTATE_OFFERING::reject the call due to no signed in agent". I Google'd and found someone else with the same problem on this mailing list: http://www.mail-archive.com/sipx-users@list.sipfoundry.org/msg01674.html However the "fix" didn't apply here. My domain name and case is correct. Help! ================================== I am finding on my development system that it works if I sign out my user, then activate the call center, then sign in the user. I do this each time I restart. -Kathy
_______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
