I'm not that familiar with the Cisco phones.  Is there a Dial plan in
the phone that tells the phone when to send the dialed #??  It is
something we have to tweak with the Polycoms sometimes.

Mike

> -----Original Message-----
> From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-
> boun...@list.sipfoundry.org] On Behalf Of Andreas (Around the Clock
> Information Systems)
> Sent: Sunday, June 07, 2009 3:52 PM
> To: sipx-users@list.sipfoundry.org
> Subject: [sipx-users] Is there something wrong with my dial plan?
> 
> Dear sipXecs Users, Experts and Developers,
> 
>       Well, after a couple rough weeks of getting my sipXecs (Build
> 4.0.0-015321) Server configured, I think I've gotten the core
> essentials
> working well enough to do some real testing.
> 
>       Currently, I am able make and receive calls to/from every
outside
> number that I have tried (PSTN Local, Long Distance, Toll Free,
> Cellular,
> etc.), so I'm happy about that.  However, in order to make a
successful
> local call, I have to dial it as if it was long distance.  For example
> - a
> local call for us is any number that begins with the Area Code of 757.
> Since my DID also begins with 757 I would think that I could pick a
> phone,
> dial seven (7) digits and my call would be connected.  Not the case.
> Instead the phone (Cisco 7960) sometimes says "Proceeding (in 100)"
> followed
> by dead air indefinitely or after a few seconds simply says "Reorder"
> followed by a fast busy signal (this is what usually happens).
> 
>       My current Dial Rule for Local dialing is setup in a default
> manner
> except the check box for "Treat PSTN prefix as optional" and "Treat
> long
> distance prefix as optional" are both checked.  I've tried toggling
> these
> check boxes both ways, but it doesn't seem to have any effect on seven
> digit
> dialing.
> 
> So which is it?  Do I have something configured incorrectly, or is
this
> an
> ITSP issue (VoicePulse)?
> 
> Thanks in advance,
> 
> Andreas
> Systems Engineer
> Around the Clock Information Systems
> 
> 
> 
> 
> 
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