Does the user have voicemail permission? (Go to users/users, click to the user ID, click permissions on the left pane, both "voice mail" and "internal voicemail server" must be checked (provided you use internal voicemail)).
Regards, Gabor ________________________________ From: Chris Tresco [mailto:[email protected]] Sent: 12 October 2009 21:19 To: 'sipx-users' Subject: [sipx-users] Voicemail Issue Hi Guys, SIPX 4.0.1 I have an issue with voicemail. In the dial rules section, I have a voicemail option which is enabled. I have an internal extension length of 4, with a voicemail number of 3999. When I call, I get "Not Found" on the phone. Here are the traces. What could be wrong? T 2009/10/12 13:26:00.558257 10.63.1.1:4977 -> 10.10.10.30:5060 [AP] INVITE sip:[email protected] SIP/2.0. Via:SIP/2.0/TCP 10.63.1.1:5060;rport;branch=z9hG4bK566b0031. From:"Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To:<sip:[email protected]>. Contact:"Chris T" <sip:[email protected]:5060;transport=TCP>. Call-ID:[email protected]. Subject:sip phone call. CSeq:1353539425 INVITE. User-Agent:Mitel-5224-SIP-Phone 07.02.00.04 08000F1D2279. Allow:INVITE,ACK,CANCEL,BYE,OPTIONS,REFER,NOTIFY,PRACK,UPDATE. Allow-Events:talk,hold,conference. Supported:timer,100rel,replaces. Session-Expires: 1800. Min-SE: 90. Max-Forwards:70. Content-Type:application/sdp. Content-Length:237. . v=0. o=3000 1255364543 1255364542 IN IP4 10.63.1.1. s=SIP Call. c=IN IP4 10.63.1.1. t=0 0. a=sendrecv. m=audio 20044 RTP/AVP 0 8 18 96. a=rtpmap:0 PCMU/8000. a=rtpmap:8 PCMA/8000. a=rtpmap:18 G729/8000. a=rtpmap:96 telephone-event/8000. T 2009/10/12 13:26:00.560388 10.10.10.30:5060 -> 10.63.1.1:4977 [AP] SIP/2.0 100 Trying. From: "Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To: <sip:[email protected]>. Call-Id: [email protected]. Cseq: 1353539425 INVITE. Via: SIP/2.0/TCP 10.63.1.1:5060;rport=4977;branch=z9hG4bK566b0031. Content-Length: 0. . T 2009/10/12 13:26:00.597977 10.10.10.30:5060 -> 10.63.1.1:4977 [AP] SIP/2.0 407 Proxy Authentication Required. From: "Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To: <sip:[email protected]>;tag=0oeTNw. Call-Id: [email protected]. Cseq: 1353539425 INVITE. Via: SIP/2.0/TCP 10.63.1.1:5060;rport=4977;branch=z9hG4bK566b0031. Proxy-Authenticate: Digest realm="sipx.example.com", nonce="98cf286056f9c81edca4567abd8e41784ad366a8". Server: sipXecs/4.1.0 sipXecs/sipXproxy (Linux). Date: Mon, 12 Oct 2009 17:26:00 GMT. Content-Length: 0. . T 2009/10/12 13:26:00.659151 10.63.1.1:4977 -> 10.10.10.30:5060 [AP] ACK sip:[email protected] SIP/2.0. Via:SIP/2.0/TCP 10.63.1.1:5060;rport;branch=z9hG4bK566b0031. From:"Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To:<sip:[email protected]>;tag=0oeTNw. Contact:"Chris T" <sip:[email protected]:5060;transport=TCP>. Call-ID:[email protected]. CSeq:1353539425 ACK. User-Agent:Mitel-5224-SIP-Phone 07.02.00.04 08000F1D2279. Max-Forwards:70. Content-Length:0. . T 2009/10/12 13:26:00.758164 10.63.1.1:4977 -> 10.10.10.30:5060 [AP] INVITE sip:[email protected] SIP/2.0. Via:SIP/2.0/TCP 10.63.1.1:5060;rport;branch=z9hG4bK566c0032. From:"Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To:<sip:[email protected]>. Contact:"Chris T" <sip:[email protected]:5060;transport=TCP>. Call-ID:[email protected]. Subject:sip phone call. CSeq:1353539426 INVITE. User-Agent:Mitel-5224-SIP-Phone 07.02.00.04 08000F1D2279. Proxy-Authorization: Digest username="3000", realm="sipx.example.com", nonce="98cf286056f9c81edca4567abd8e41784ad366a8", uri="sip:[email protected]", response="c45b019f6f7dbf24156a81182ecd59d5", opaque="", algorithm=MD5. Allow:INVITE,ACK,CANCEL,BYE,OPTIONS,REFER,NOTIFY,PRACK,UPDATE. Allow-Events:talk,hold,conference. Supported:timer,100rel,replaces. Session-Expires: 1800. Min-SE: 90. Max-Forwards:70. Content-Type:application/sdp. Content-Length:237. . v=0. o=3000 1255364543 1255364542 IN IP4 10.63.1.1. s=SIP Call. c=IN IP4 10.63.1.1. t=0 0. a=sendrecv. m=audio 20044 RTP/AVP 0 8 18 96. a=rtpmap:0 PCMU/8000. a=rtpmap:8 PCMA/8000. a=rtpmap:18 G729/8000. a=rtpmap:96 telephone-event/8000. T 2009/10/12 13:26:00.759540 10.10.10.30:5060 -> 10.63.1.1:4977 [AP] SIP/2.0 100 Trying. From: "Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To: <sip:[email protected]>. Call-Id: [email protected]. Cseq: 1353539426 INVITE. Via: SIP/2.0/TCP 10.63.1.1:5060;rport=4977;branch=z9hG4bK566c0032. Content-Length: 0. . T 2009/10/12 13:26:00.797274 10.10.10.30:5060 -> 10.63.1.1:4977 [AP] SIP/2.0 404 Not Found. From: "Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To: <sip:[email protected]>;tag=kLVeuE. Call-Id: [email protected]. Cseq: 1353539426 INVITE. Via: SIP/2.0/TCP 10.63.1.1:5060;rport=4977;branch=z9hG4bK566c0032. Record-Route: <sip:10.10.10.30:5060;lr>. User-Agent: sipXecs/4.1.0 sipXecs/registry (Linux). Date: Mon, 12 Oct 2009 17:26:00 GMT. Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, REGISTER, SUBSCRIBE. Accept-Language: en. Supported: gruu, path. Content-Length: 0. . T 2009/10/12 13:26:00.859400 10.63.1.1:4977 -> 10.10.10.30:5060 [AP] ACK sip:[email protected] SIP/2.0. Via:SIP/2.0/TCP 10.63.1.1:5060;rport;branch=z9hG4bK566c0032. From:"Chris T" <sip:[email protected]>;tag=4ad3566b-151-60898342. To:<sip:[email protected]>;tag=kLVeuE. Contact:"Chris T" <sip:[email protected]:5060;transport=TCP>. Call-ID:[email protected]. CSeq:1353539426 ACK. User-Agent:Mitel-5224-SIP-Phone 07.02.00.04 08000F1D2279. Max-Forwards:70. Content-Length:0.
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