I’m having a similar issue with calling to an external phone except mine goes directly to voicemail and never rings the external phone (registered through sipxbridge, behind a Mikrotik router/firewall).
Not sure what’s going on at this point. Mike From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of cyrill.rei...@iscoord.com Sent: Thursday, October 29, 2009 3:12 PM To: Tony Graziano; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Updates Thanks for the tips. I have to check out those links when I'm work tomorrow. Since I haven't had the time to check those links, the following question might be solved as soon as I check them. But maybe this is related to 4.0.3. Now to the problem. I set up call forwarding to my cell phone. When I call my extension from an internal number both phones (softphone + cell phone) ring and i can answer them. When I call my extension from an external number both phones ring but I can only answer the softphone. When I answer the cell phone I dont hear anything and the external phone where I'm calling from keeps on ringing. Any ideas? Thanks - sent from BlackBerry ________________________________ From: Tony Graziano [tgrazi...@myitdepartment.net] Sent: 10/29/2009 12:23 PM AST To: Cyrill Reiser Subject: Re: [sipx-users] Updates I think this says the call is stuck in cdr. http://track.sipfoundry.org/browse/XTRN-939 If you are running any polycom firmware, you should be at bootrom 4.2 and firmware 3.1.3RevC. Read the last two entries on that page. On Thu, Oct 29, 2009 at 12:14 PM, Tony Graziano <tgrazi...@myitdepartment.net> wrote: 3.2.1 is not a good idea. The katest firmware you should use is 3.1.3RevC. The link with the outstanding issues for 4.0.4 has details on what is wrong, which polycom should fix in 3.2.2. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: cyrill.rei...@iscoord.com <cyrill.rei...@iscoord.com> To: Tony Graziano <tgrazi...@myitdepartment.net> Sent: Thu Oct 29 12:02:00 2009 Subject: Re: [sipx-users] Updates I do have one Polycom IP7000 with the firmware 3.2.1 Does this cause the problem? Best regards Cyrill Reiser cyrill.rei...@iscoord.com is||coord ag Information Solutions Coordinators a subsidiary of ffc fincoord holding ltd. | Beustweg 12 | CH-8032 Zurich Phone +41 44 258 88 82 | Fax +41 44 258 88 99 i...@iscoord.com | www.iscoord.com This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Privacy statement From: Tony Graziano <tgrazi...@myitdepartment.net> To: cyrill.rei...@iscoord.com Cc: sipx-users <sipx-users@list.sipfoundry.org> Date: 29.10.2009 16:48 Subject: Re: [sipx-users] Updates 4.0.4 has three outstanding issues right now according to the tracker. http://track.sipfoundry.org/secure/IssueNavigator.jspa?reset=true&mode=hide&sorter/order=DESC&sorter/field=priority&resolution=-1&pid=10130&fixfor=10640 I'm not sure any of these address your issue or contribute to your CDR issue. I do know that since 4.0 I have seen many CDR related issues that describe your issue unless your are running Polycom firmware 3.2.1. If you make changes to your dialplan, siptrunking, mediarelay while calls in progress I suppose a call might get stuck in CDR. You can restart the CDR services from the server page in sipxconfig to clear the CDR "stuck' calls too. I am also pretty confused at how to read the CDR right now, because in 4.0.0-4.0.3 I see a lot of calls marked as "failed" that should not be, especially if they go through a hunt group, get placed on hold, or go through an AA. I just haven't made it a priority to figure out why. On Thu, Oct 29, 2009 at 11:38 AM, <cyrill.rei...@iscoord.com> wrote: Hey Mike, Here is a little update. I installed and configured sipXecs 4.0.3 today. Although all phone functions worked fine, there seems to be a problem with the "Call Detail Records" in the Web Interface. In the "Active" calls tab, calls continue to show up even though there is no active connection. After placing 18 test calls and then disconnecting them, I still see 18 active in the Active tab. Might this be the bug Scott was talking about? Could you see if you have the same problem? Thanks Best regards Cyrill Reiser cyrill.rei...@iscoord.com is||coord ag Information Solutions Coordinators a subsidiary of ffc fincoord holding ltd. | Beustweg 12 | CH-8032 Zurich Phone +41 44 258 88 82 | Fax +41 44 258 88 99 i...@iscoord.com | www.iscoord.com This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Privacy statement From: "Picher, Michael" <mpic...@cmctechgroup.com> To: <cyrill.rei...@iscoord.com>, <sipx-users@list.sipfoundry.org> Date: 29.10.2009 09:12 Subject: RE: [sipx-users] Updates I just did a build with the 4.0.3 iso and it seemed fine. I’m not sure if the problems Scott was referring to were additional problems or problems with (or caused by) 4.0.3 as he wasn’t clear. I’m also running 4.0.3 on my home system which was upgraded from 4.0.2. Mike From: sipx-users-boun...@list.sipfoundry.org [ mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of cyrill.rei...@iscoord.com Sent: Thursday, October 29, 2009 3:17 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Updates I'm about to reinstall sipXecs, because there was a problem with the server hardware. Should I use 4.0.2 or will 4.0.3 be fine? Best regards Cyrill Reiser cyrill.rei...@iscoord.com is||coord ag Information Solutions Coordinators a subsidiary of ffc fincoord holding ltd. | Beustweg 12 | CH-8032 Zurich Phone +41 44 258 88 82 | Fax +41 44 258 88 99 i...@iscoord.com | www.iscoord.com This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Privacy statement From: "Scott Lawrence" <scott.lawre...@nortel.com> To: Josh Patten <joshpat...@gmail.com> Cc: "sipx-users@list.sipfoundry.org" <sipx-users@list.sipfoundry.org> Date: 26.10.2009 17:13 Subject: Re: [sipx-users] Updates On Mon, 2009-10-26 at 08:25 -0500, Josh Patten wrote: > FYI the "LatestStable" symlink located here: > http://sipxecssw.org/pub/sipXecs/index.php?dir= is still pointing to > version 4.0.2 > > Shouldn't this be pointing to 4.0.3? It got put up and before we could announce it and move the link some problems were found that need fixing. There will be a new version shortly (that will be 4.0.4 because I'd already changed the numbers). _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/
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