On Sat, Nov 21, 2009 at 11:37 AM, Gabe Casey
<gca...@franklinamerican.com> wrote:
> Guys I have tried and tried to find a reasonable solution to a PRI media
> gateway in the OS realm Asterisk Freeswitch ect but still can not find a
> solution to forwards to mobile devices via a users forwarding options as
> well as unpredictable assisted transfers
>
> Note there is no nat in this Design and most features work as expected
> except for Assisted Transfers and Call forwarding
> SipXecs 4.0.4
> Using all polycom 450 and 650 with latest firmware


What is the level of your firmware? Please see note on Polycom here:

http://sipx-wiki.calivia.com/index.php/SIP_Trunking_with_sipXecs:_Overview_and_Configuration#How_to_configure_sipXbridge


Please see the troubleshooting section on the same page. I need more
information to provide you a better diagnosis - for example, a
sipx-snapshot would be of help.

Regards,

Ranga

> Tested with Asterisk 1.6 / freeswitch 1.0.4
>
> Case 1: Unmanaged Gateway toward asterisk or freeswitch in which the user
> has set a simultaneous ring on his/her exten as well as a mobile device
> Polycom rings one time and call proceeds to Mobile with no audio issues
> however this is not the expected outcome
> Assisted Transfers proceed until the called party attempts to pickup and the
> call is dropped
>
> Case 2: Sip Trunk / SipXBridge
> Polycom and Mobile ring at same time however pickup on mobile, yields a
> cancel from sipxecs which disconnects the Call.
> In a followme scenario in which the call is passed to mobile after Exten
> fails to pick up the call has one way audio in which the mobile device can
> not TX
>
> Both asterisk and freeswitch are both respecting the signaling sent via
> sipxecs here so i don't how far i am going to get trying to get a response
> from those groups. I have posted this issue before and was hopeful for the
> changes in 4.04 however testing last night gives the same results. This
> issue is keeping me from large deployment. I am using Sangoma  A108D 's and
> am not thrilled about the suggestions that I need to purchase a 16K audio
> codes gateway to fix this.
>
> Can anyone advise. Does Nortel have support at this level ?
> I can provide traces for these calls if need be however i have posted them
> before and many people already seem to know exactly what im talking about.
>
> I love this product and am very excited about DimDim integration and Zimbra
> Mash Ups but this is a basic scenario in my mind that needs some
> documentation  (happy to write it when i find a working config)
>
> Warm Regards
>
> Gabrial Casey
> Telecommunications
> Franklin American Mortgage Company
> Direct:615-468-2945
> Cell: 615-693-2833
> Email:gca...@franklinamerican.com
>
>
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>



-- 
M. Ranganathan
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