You see this a lot in CDR. When a call is transferred to Voicemail and the drop off, or when they drop out of the Auto-Attendant you see failed calls. I'm unclear if it is because the call length was too short, or what, but it seems to be a normal behavior today with sipXecs.
If someone knows of a document that explains the behavior it would be great to see. If you look at the line just below the failed call, it generally shows you what the end results are on the call. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Thursday, December 10, 2009 1:53 PM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] CDR Report / Trunk Hunt oddity? I have a Trunk Hunt group set up at extension 99 that rings all of our "hard" phones simultaneously. The destination for inbound calls is set up as 99 in the sipXbridge. The CDR report shows all inbound calls as having "failed", even though all of the calls were answered. Is my configuration not the recommended way to achieve the desired behavior (inbound alls ring all extensions)? Does the call show as "failed" because it was answered at a different extension than the call was routed to (even though the call was routed to a hunt group?) Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985
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