In sipXconfig:

System>Servers>(choose yours)>CDR>Restart

On Thu, Dec 17, 2009 at 8:31 PM, Abdul Mayat <[email protected]>wrote:

>  Sorry forgot to add, the only error I have come across is:
>
> "2009-12-17T15:08:54.055156 ":INFO:TERM intercepted. Terminating reader
> threads.
> "2009-12-17T15:10:24.794261 ":ERR:Tag missing from SIP header: ""unknown" <
> sip:[email protected] <sip%[email protected]>>"
> "2009-12-17T15:10:25.038510 ":ERR:, ERROR:  duplicate key violates unique
> constraint "cdrs_call_id_unique"
>
> The device is my newly added PRI gateway.
>
> Is the 'unknown' id stopping the CDR process? I dont think the header can
> be set on a cisco gateway...
>
> Any pointers on how I can restart the service?
>
> Thanks again!
> ------------------------------
>
>
> My server is runnning v4.0.3 and was built from ISO.
>
> I noticed that there is no call data in the CDR screens since a couple of
> days.
>
> I have restarted the database and the server, but still no change.
>
> There have not been any server side config changes, other than adding a PRI
> gateway.
>
> I have tried to look through the sipxcallresolver logs but didnt find
> anything.
>
> Appreciate any further guidance on things to check
>
> Many Thanks
> Abdul
>
> PS - Im not a Linux admin!
>
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