Alittle more info: I looked for active logfiles when I was attempting to make a change. httpd_access_log seems to have some relevent info. I'm at extension/user 0142. This is me trying to change my pin from 1000 to 2222 and it failing.
[18/Jan/2010:16:34:22 -0600] nshpbx1.sipx.voip TLSv1 DHE-RSA-AES256-SHA "GET /cgi-bin/voicemail/mediaserver.cgi?action=retrieve&lang=en&from=%22Matthew%2BKitchin%22%3Csip%3A0142%40sipx.voip%3E%3Btag%253D9C5A6426-922D8AF7 HTTP/1.0" 450 127.0.0.1 - - [18/Jan/2010:16:34:22 -0600] "GET /vm_vxml/login HTTP/1.0" 200 9564 127.0.0.1 - - [18/Jan/2010:16:34:22 -0600] "GET /vm_vxml/root HTTP/1.0" 200 3287 127.0.0.1 - - [18/Jan/2010:16:34:26 -0600] "GET /cgi-bin/voicemail/mediaserver.cgi?action=login&extension=0142%40sipx.voip&pin=1000 HTTP/1.0" 200 511 [18/Jan/2010:16:34:26 -0600] 127.0.0.1 TLSv1 DHE-RSA-AES256-SHA "GET /cgi-bin/voicemail/mediaserver.cgi?action=login&extension=0142%40sipx.voip&pin=1000 HTTP/1.0" 511 127.0.0.1 - - [18/Jan/2010:16:34:26 -0600] "GET /vm_vxml/mainmenu HTTP/1.0" 200 13651 127.0.0.1 - - [18/Jan/2010:16:34:26 -0600] "GET /vm_vxml/root HTTP/1.0" 200 3287 127.0.0.1 - - [18/Jan/2010:16:34:29 -0600] "GET /vm_vxml/changepin HTTP/1.0" 200 4334 127.0.0.1 - - [18/Jan/2010:16:34:29 -0600] "GET /vm_vxml/root HTTP/1.0" 200 3287 127.0.0.1 - - [18/Jan/2010:16:34:37 -0600] "GET /cgi-bin/voicemail/mediaserver.cgi?action=changepin&extension=0142%40sipx.voip&newpin=2222&pin=1000 HTTP/1.0" 200 149 [18/Jan/2010:16:34:37 -0600] 127.0.0.1 TLSv1 DHE-RSA-AES256-SHA "GET /cgi-bin/voicemail/mediaserver.cgi?action=changepin&extension=0142%40sipx.voip&newpin=2222&pin=1000 HTTP/1.0" 149 On 1/18/2010 4:12 PM, mkitchin.pub...@gmail.com wrote: > I'm not sure when this started, so I don't even want to guess as to > what might have caused it. > When an user tries to change their PIN from the voice mail menu, it > fails and they hear this: > "An error occurred while processing your request. Your personal > identification number is not changed. " > I have not done anything out of the ordinary I can think of that would > cause this. Only recent change is moving to a different SSL cert. > I found this: > http://www.mail-archive.com/sipx-users@list.sipfoundry.org/msg06867.html > but I don;t think it applies to me in any way. > [r...@nshpbx1 ~]# ll /var/sipxdata/mediaserver/ > total 8 > drwxr-xr-x 6 sipxchange sipxchange 4096 Jan 14 10:17 data > > Any ideas? > > Thanks as always, > Matthew > > Sipx 4.0.4, sixbridge, Verizon VOIP, No firewall (not needed, private > connection), Polycom 450s and 550s - bootrom 4.2.1, firmware 3.1.3C > split. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
