so this works if the saved messages are from an internal extension. If the
messages are from outside, the call drops.
these are examples of the 2 XML files associated with the WAV files.
<?xml version="1.0" encoding="UTF-8"?>
<messagedescriptor>
<id>2...@sipx.company.net</id>
<from>"Conference Room" <sip:2...@sipx.company.net></from>
<durationsecs>5</durationsecs>
<timestamp>Fri, 29-Jan-2010 04:30:28 PM PST</timestamp>
<subject>Voice Message 00000063</subject>
<priority>normal</priority>
</messagedescriptor>
[r...@sipx saved]# cat 00000064-00.xml
<?xml version="1.0" encoding="UTF-8"?>
<messagedescriptor>
<id>2...@sipx.company.net</id>
<from>"Joe" <sip:4085555...@64.81.1.1></from>
<durationsecs>6</durationsecs>
<timestamp>Fri, 29-Jan-2010 04:31:28 PM PST</timestamp>
<subject>Voice Message 00000064</subject>
<priority>normal</priority>
</messagedescriptor>
[r...@sipx saved]#
as it playing the second message results in a dropped called.
in the XML file if I replace
<from>"Joe" <sip:4085555...@64.81.1.1></from>
with
<from>"Conference Room" <sip:2...@sipx.company.net&git;</from>
then everything works fine.
I don't think it's got anything to do with the conference recordings, I
don't have any of those, even disabled the conferencing altogether.
-gabriel
On Fri, 29 Jan 2010, Todd Hodgen wrote:
I found that when I pulled two specific messages out of my voicemail, the
problem went away. It has worked ever since I did that with no problems.
Running the same software as you as well.
Open Winscp, pull all the voicemails for that box out and try it. Then put
them back in one at a time until it breaks - you will find the culprit.
-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of gabriel
Sent: Friday, January 29, 2010 2:29 PM
To: Tony Graziano
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] call disconnects when listening to saved messages
The system is currently running 4.1.0-017444
installed from the ISO (centos) and I think it got updated once about 3
weeks ago.
the reason I decided to go with the dev version was that I haven't had any
issues with it so far - looks like I do have one now :) I was trying to find
a workaround rather that re-installing the stable version
I do not have any conference recordings at the moment. Was trying to listen
to the saved messages dialing in from outside over the sip trunk but I'll be
onsite in a bit an will try it from a local extension as well.
-gabriel
On Fri, 29 Jan 2010, Tony Graziano wrote:
That log snippet is only showing "part" of the call conversation.
http://wiki.sipfoundry.org/display/xecsuserV4r0/Display+SIP+message+fl
ow+using+Sipviewer
A siptrace would show you more. It's also important to understand how the
call to the VM system is arriving (local phone or softphone, remote user,
via telco gateway).
The messages below are "acting" like some components are not installed.
What version of sipx and how was it installed (manually via repo, iso,
etc.).
On Fri, Jan 29, 2010 at 4:39 PM, gabriel <g...@bayintegrated.net> wrote:
so I can listent to the voice mail messages only from the web
interface,
the call gets disconnected when trying it from the phone.
I see this error in the log:
---
"2010-01-29T21:15:04.782000Z":18063:sipXivr:INFO:sipx.company.net:Thread-359
:00000000:sipxivr:"Retrieve::playMessages
SAVED Mailbox 222"
"2010-01-29T21:15:04.782000Z":18064:sipXivr:ERR:sipx.company.net:Thread-359:
00000000:sipxivr:"SipXivr::run"
java.util.MissingResourceException: Can't find resource for bundle
java.util.PropertyResourceBundle, key msg_saved_options.prompts
at
java.util.ResourceBundle.getObject(ResourceBundle.java:384)
at
java.util.ResourceBundle.getString(ResourceBundle.java:344)
at
org.sipfoundry.commons.freeswitch.PromptList.addFragment(Unknown
Source)
at
org.sipfoundry.commons.freeswitch.Localization.getPromptList(Unknown
Source)
at
org.sipfoundry.voicemail.VmDialog.<init>(VmDialog.java:31)
at
org.sipfoundry.voicemail.Retrieve.playMessages(Retrieve.java:488)
at
org.sipfoundry.voicemail.Retrieve.main_menu(Retrieve.java:348)
at
org.sipfoundry.voicemail.Retrieve.retrieveVoiceMail(Retrieve.java:82)
at
org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:211)
at
org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:148)
at org.sipfoundry.sipxivr.SipXivr.run(SipXivr.java:95)
at java.lang.Thread.run(Thread.java:619)
---
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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431
Email: tgrazi...@myitdepartment.net
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427
Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/
Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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