Hi,

I am trying to work out how to direct incoming calls into a SipX PBX by the CID 
to either go to an Attendant or out another Gateway but I think it's one of 
those things where you think too much and end up not seeing the trees for the 
forest.

What I am looking at is a way where if a call comes in with a particular CID I 
want it to go to any one of say two (or more) attendants but if a call comes in 
on another CID I want to push it out a Gateway.

Eg:
CID1 ----- AutoAttendant1
CID2 ----- AutoAttendant2
CID3 ----- ACD Line 1
CID4 ----- GW3

The purpose is to be able to direct say calls coming in on CID1 to go to the 
standard AutoAttendant, calls coming in on CID2 go to an Exchange 
AutoAttendant, Calls coming in on CID3 go to ACD Queue 1 and calls coming in on 
CID4 get routed to a fax server.

I believe I can add the CID to the alias' of the AutoAttendants in these cases 
and the line number of the ACD queue can have the CID number in it, but how do 
I simply push the call out another gateway?

Is that achievable? If I do something like set up a dummy user with call 
forwarding it doesn't seem to work. If I set up a Hunt group that doesn't do 
what I want to do either.

Would someone be able to offer some suggestions as to how I can achieve this?

Thanks in advance
Grant Lang


_______________________________________________
sipx-users mailing list sipx-users@list.sipfoundry.org
List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
sipXecs IP PBX -- http://www.sipfoundry.org/

Reply via email to