Hello list,
I have the following issue with the voicemail: every now and then, when
somebody soft spoken leaves a voice mail they get interrupted by the
silence detection threshold and unfortunately they don’t bother to
re-record and speak louder instead they hang up. If there where for me I
wouldn’t care but some of these messages where really important for the
ppl in management ;P
I have a hybrid system that consists of a sip trunk + a mediatrix 1204 gw.
I noticed the majority of the messages where coming in from the mediatrix
but I did get two dropped messages over the SIP trunk.
I’ve been playing with the voicemail for a bit and I am able to reproduce
the problem by speaking very softly into the mouthpiece when leaving a
message, I get cutoff after about 10 seconds with “to play this message
press 1, to send this message press 2, to delete this message and try
again …”
Is there any way that I can either increase that timeout or the threshold
for the silence detection? Make it a bit less sensitive to the silence
periods
I found these two options bellow but none them seemed to have made any
difference after changing the values and restarting sipx
(/etc/init.d/sipxecs restart)
/etc/sipxpbx/freeswitch/conf/autoload_configs/voicemail.conf.xml:
<param name="record-silence-threshold" value="200"/>
<param name="record-silence-hits" value="2"/>
I am running 4.1.0-017444 2009-12-05T23:06:17 ecs-centos5 ISO installed
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