Thanks Tony,

The SIP provider is O1 Communications in Sacramento, CA and they say they can 
not support REFER method with the ACME (1000 I think) they are using.  We 
connect to O1 via private MPLS so no NAT is involved, no Internet.

We are on 4.04. Are you saying we can change the method used to use INVITE 
rather than REFER during a transfer?  That would be fantastic.

On Apr 13, 2010, at 3:56 PM, Tony Graziano wrote:

> What version are you using? Who is the ITSP and what SBC are you using
> to separate sipx from the Internet?
> 
> sipXbridge is capable of doing that in 4.0.4 (current stable version),
> with a properly configured firewall. 4.1.7 offers only minor
> improvements to sipXbridge.
> 
> 
> 
> On Tue, Apr 13, 2010 at 6:52 PM, Shawn Westerhoff <[email protected]> wrote:
>> We use a SIP provider that can not handle REFER during a call
>> transfer.  We are seeking a way around this short of moving to 4.1.7
>> development release where we understand the issue has been fixed by
>> using a RE-INVITE (or INVITE again, not sure if RE-INVITE is even a
>> term we should be using).
>> 
>> Our problem is with calls that originate on the PSTN, they get through
>> to the extension just fine (Polycom 650) but if that call is
>> transferred to any other extension, the upstream SBC drops the call.
>> This is a total showstopper as the Auto Attendant can't even direct to
>> extensions.  Our SIP provider says they have no solution.
>> 
>> One solution we thought of was to use another SBC rather than the one
>> in SipXecs, OpenSBC.  Any thoughts on this would be appreciated.
>> Looks like we will try the developer release to confirm it fixes the
>> issue.
>> 
>> --
>> Shawn Westerhoff
>> Turn 11 Networks, Inc.
>> [email protected]
>> direct: 415-300-4224
>> Professional IT Services / Cloud Computing / VOIP
>> www.turn11.com
>> _______________________________________________
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>> 
> 
> 
> 
> -- 
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
> 
> Email: [email protected]
> 
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
> 
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
> 
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.

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